Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: File I/O, Python Programming, Scripting, Programming Principles, Code Reusability, Computer Programming, Command-Line Interface, File Management, Computational Logic, Data Structures, Functional Design, Context Management
Beginner · Course · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Organizational Strategy, Operations, Manufacturing Operations, Operational Analysis, Inventory Management, Business Operations, Inventory Control, Supply Chain, Business Administration, Process Analysis, Inventory and Warehousing, Operational Efficiency, Decision Making, Strategic Decision-Making, Business Strategies, Process Management, Cost Benefit Analysis, Demand Planning, Service Level
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Team Management, Process Capability, Team Performance Management, Lean Manufacturing, Data Collection, Quality Improvement, Knowledge Transfer, Management Training And Development, Team Building, Process Improvement and Optimization, Statistical Hypothesis Testing, Meeting Facilitation, Continuous Improvement Process, Performance Measurement, Statistics
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Reverse Logistics, Logistics Management, Logistics, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply Chain, Supply Chain Systems, Performance Measurement, E-Commerce, Enterprise Resource Planning, Operational Performance Management, Performance Metric, Performance Improvement, Organizational Effectiveness, Organizational Development, Business-To-Consumer, Organizational Structure, Automation
Mixed · Course · 1 - 4 Weeks

Pragmatic AI Labs
Skills you'll gain: Rust (Programming Language), Algorithms, Performance Tuning, Theoretical Computer Science, Performance Testing, Data Structures, Python Programming, Memory Management, Verification And Validation, Computer Programming Tools
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Tax Compliance, Sales Tax, Tax Management, Compliance Management, Registration, Tax Preparation, Regulatory Compliance, Billing & Invoicing, Tax Returns, Invoicing, Tax Planning, Tax, Transaction Processing, Construction Accounting, Tax Laws, Compliance Auditing, Specialized Accounting, Claims Processing, Hospitality Services, Finance
Beginner · Specialization · 3 - 6 Months

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Virtual Teams, Professional Development, Diversity and Inclusion, Client Support, Diversity Equity and Inclusion Initiatives, Workforce Development, Recruitment, Ethical Standards And Conduct, Client Services, Relationship Management, Talent Pipelining, Rapport Building, Telecommuting, Needs Assessment, Employee Onboarding
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Packt
Skills you'll gain: Agentic Workflows, Agentic systems, AI Orchestration, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Amazon Bedrock, Amazon Web Services, Application Deployment, Performance Tuning
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Prompt Patterns, AI powered creativity, ChatGPT, Ideation, Verification And Validation, Responsible AI, Generative AI, Risking, AI literacy
Beginner · Course · 1 - 4 Weeks

Corporate Finance Institute
Skills you'll gain: Business Valuation, Financial Modeling, Revenue Forecasting, Microsoft PowerPoint, Financial Statements, Financial Analysis, Oral Expression, Auditing, Sales Presentations, Verbal Communication Skills, Financial Auditing, Financial Forecasting, Presentations, Productivity Software, Investment Banking, Equities, Forecasting, Corporate Finance, Microsoft Excel, Data Analysis
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Model Deployment, Model Optimization, Convolutional Neural Networks, Google Cloud Platform, Natural Language Processing, Tensorflow, MLOps (Machine Learning Operations), Large Language Modeling, Reinforcement Learning, Model Training, Transfer Learning, Computer Vision, Keras (Neural Network Library), Systems Design, Applied Machine Learning, Image Analysis, AI Personalization, Cloud Deployment, Recurrent Neural Networks (RNNs), Machine Learning
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft 365, Cloud Management, Cloud Deployment, Cloud Computing, Microsoft Windows, Cloud Security, Cloud Computing Architecture, Microsoft Copilot, Cloud Infrastructure, Cloud Platforms, Application Deployment, Enterprise Application Management, Desktop Support, Network Troubleshooting, Disaster Recovery, Mobile Security, Package and Software Management, Remote Access Systems, Administration, Configuration Management
Intermediate · Specialization · 3 - 6 Months