• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: New
    New
    G

    Google Cloud

    Google Cloud의 네트워킹: 하이브리드 및 멀티 클라우드

    Skills you'll gain: Multi-Cloud, Hybrid Cloud Computing, General Networking, Cloud Technologies, Virtual Networking, Google Cloud Platform, Virtual Private Networks (VPN), Network Infrastructure, Cloud Platforms, Cloud Computing, Network Architecture, Network Routing, Cloud Security, Routing Protocols, Border Gateway Protocol, Network Security, Data Centers, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Career Development for AI-Enhanced Email Marketer

    Skills you'll gain: LinkedIn, Email Marketing, Email Automation, Campaign Management, Marketing Automation, Interviewing Skills, Professional Networking, Marketing, Marketing Strategies, Data-Driven Marketing, Marketing Communications, Digital Marketing, Market Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    G

    Google Cloud

    Infrastructure d'IA : types de déploiements

    Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Model Optimization, Kubernetes, Infrastructure As A Service (IaaS), Cloud Deployment, Cloud Management, Cloud-Native Computing, Model Deployment, Distributed Computing, Network Performance Management, Model Training, Performance Tuning, Containerization, Computer Hardware

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Creative Designing in Power BI

    Skills you'll gain: Data Storytelling, Power BI, Data Presentation, Dashboard, Dashboard Creation, Data Visualization Software, Data Visualization, Interactive Data Visualization, Data Analysis, Creative Design, Data Mapping, Data Security, Geospatial Mapping, Design Elements And Principles

    4.4
    Rating, 4.4 out of 5 stars
    ·
    372 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Complete Insurance Underwriting & Risk Management

    Skills you'll gain: Claims Processing, Insurance, Underwriting, Insurance and Warranty Claims Processing, Insurance Policies, Regulatory Compliance, Risk Management, Regulatory Requirements, Law, Regulation, and Compliance, Lending and Underwriting, Regulation and Legal Compliance, Compliance Management, Risk Analysis, Actuarial Science, Governance, Risk Management Framework, Financial Services, Compliance Training, Operational Risk, Business

    4.9
    Rating, 4.9 out of 5 stars
    ·
    13 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft AI-Powered Sales & Relationship Management

    Skills you'll gain: Customer Retention, Sales Presentation, Prompt Engineering, Sales Process, Microsoft Copilot, Customer Success Management, Overcoming Objections, Needs Assessment, Sales Prospecting, Customer Relationship Management (CRM) Software, Sales Presentations, Prospecting and Qualification, Marketing Collateral, Lead Generation, Customer Relationship Management, Customer Analysis, Product Knowledge, Proposal Development, Sales, Business Development

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    E

    EDUCBA

    Operations and Lean Management

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillsBooster Academy

    Prompt Engineering for All Employees

    Skills you'll gain: Responsible AI, AI literacy, Prompt Patterns, Prompt Engineering, AI Enablement, AI Personalization, Communication Strategies, Artificial Intelligence, Generative AI, Communication, AI Integrations, AI Security, Business Communication, Business Process Automation, Automation, Content Creation, Critical Thinking, Verification And Validation, Business Operations

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Confluence Mastery with AI Integration Essentials

    Skills you'll gain: Dashboard Creation, Security Controls, Technical Documentation, Collaboration, Dashboard, Collaborative Software, Report Writing, Sprint Retrospectives, Team Building, Multi-Factor Authentication, Document Management, Workflow Management, Performance Testing, Taking Meeting Minutes, Content Management, IT Automation, Cross-Functional Collaboration, Performance Stress Testing, System Configuration, Content Creation

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    INSEAD

    Introduction to Blockchain Technologies

    Skills you'll gain: Blockchain, Ledgers (Accounting), Financial Inclusion, FinTech, Emerging Technologies, General Ledger, Public Key Infrastructure, Cryptography, Payment Systems, Digital Assets, Stakeholder Analysis, Cryptographic Protocols, Distributed Computing, Stakeholder Engagement, Public Key Cryptography Standards (PKCS), Transaction Processing, Information Privacy, Governance, Network Security, Data Integrity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.5K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Salesforce Data Cloud Mastery: Certified Consultant Skills Path

    Skills you'll gain: Salesforce, Data Governance, Cloud Management, Customer Data Management, Data Integration, Data Management, Customer Insights, Data Architecture, Dataflow, Data Modeling, Data Access, Data Processing, Cloud Computing, Data Import/Export, Metadata Management, Real Time Data, Customer Analysis, Data Analysis, OpenAI API, Automation

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Hardware and Operating Systems

    Skills you'll gain: Peripheral Devices, Virtualization, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Operating System Administration, Computer Systems, Virtual Machines, Operating Systems, Hardware Troubleshooting, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2K reviews

    Beginner · Course · 1 - 3 Months

1…158159160…834

In summary, here are 10 of our most popular service design courses

  • Google Cloud의 네트워킹: 하이브리드 및 멀티 클라우드: Google Cloud
  • Career Development for AI-Enhanced Email Marketer: Coursera
  • Infrastructure d'IA : types de déploiements: Google Cloud
  • Creative Designing in Power BI : Microsoft
  • Complete Insurance Underwriting & Risk Management: EDUCBA
  • Microsoft AI-Powered Sales & Relationship Management: Microsoft
  • Operations and Lean Management: EDUCBA
  • Prompt Engineering for All Employees: SkillsBooster Academy
  • Confluence Mastery with AI Integration Essentials: Coursera
  • Introduction to Blockchain Technologies: INSEAD

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok