Skills you'll gain: Customer Analysis, Customer Data Management, Customer Insights, AI Personalization, Customer Service, AI Product Strategy, Responsible AI, AI Enablement, Customer Retention, Personalized Service, Customer Engagement, Customer Support, Customer experience strategy (CX), Customer Relationship Building, Customer and Client Support, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents, Customer Success Management, Generative AI, Ethical Standards And Conduct

Skills you'll gain: Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning, Governance, Data Ethics, Machine Learning Methods, Applied Machine Learning, Model Training, AI literacy, Model Evaluation, Risk Mitigation, Algorithms, Data Preprocessing, Data Collection, Regulatory Requirements, Business, Business Strategy, Data Transformation, Business Planning

Skills you'll gain: Marketing Analytics, Data Collection, Marketing Effectiveness, Marketing, Data-Driven Marketing, Marketing Strategies, Marketing Operations, Business Metrics, Performance Metric, Performance Measurement, Performance Analysis, Data Capture, Key Performance Indicators (KPIs), Data Entry, Performance marketing, Data Compilation, Data Quality, Data Maintenance, Document Management, Record Keeping

Skills you'll gain: Mitigation, Analysis, Accountability

Skills you'll gain: UI/UX Research, User Research, Responsible AI, User Experience, Persona (User Experience), AI literacy, Human Computer Interaction, Data Ethics, Surveys, Artificial Intelligence, Trustworthiness, Decision Intelligence, Psychosocial Assessments, Generative AI, Psychological Evaluations, Data Collection, Decision Making

Skills you'll gain: Usability Testing, Usability, Figma (Design Software), User Experience Design, User Centered Design, UI/UX Research, User Research, Prototyping, Design Research, Test Planning

Skills you'll gain: Regulatory Compliance, Email Marketing, Compliance Management, General Data Protection Regulation (GDPR), Compliance Auditing, Law, Regulation, and Compliance, Regulatory Requirements, Auditing, Data Management, Personally Identifiable Information, Record Keeping, Data Governance, Information Privacy, Customer Data Management, Risk Mitigation

Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Microsoft Office, Document Management, Microsoft Windows, Productivity Software, Collaboration, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Computer Literacy, Business Communication

Skills you'll gain: Microsoft Word, Collaborative Software, Microsoft 365, Microsoft Office, Document Management, Collaboration, Productivity Software, Security Controls, Microsoft Windows, Productivity, Technical Documentation, Web Content, Writing, Report Writing, Writing and Editing, Web Content Accessibility Guidelines, Editing, Business Writing, Computer Literacy, Business Communication

Skills you'll gain: Data Ethics, Data Analysis, Analytics, Data-Driven Decision-Making, Data Literacy, Spreadsheet Software, Analytical Skills, Tableau Software, Data Sharing, Data Cleansing, Data Processing, Data Visualization Software, Data Visualization, SQL, Query Languages

Skills you'll gain: Shiny (R Package), Rmarkdown, Exploratory Data Analysis, Model Evaluation, R (Software), Regression Analysis, Leaflet (Software), Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Data Wrangling, Data Visualization, Machine Learning, GitHub

Skills you'll gain: Data Storytelling, Dashboard Creation, Data Presentation, Data Wrangling, Generative AI, Plotly, Data Visualization Software, Web Scraping, Data Visualization, Exploratory Data Analysis, SQL, Plot (Graphics), Dashboard, Interactive Data Visualization, Data Analysis, Professional Networking, IBM Cognos Analytics, Excel Formulas, Python Programming, Microsoft Excel