Skills you'll gain: Border Gateway Protocol, Routing Protocols, Multiprotocol Label Switching, Network Routing, Network Routers, Virtual Private Networks (VPN), Network Troubleshooting, Configuration Management

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Adult Education, Classroom Management, Communication, Literacy, Cultural Diversity, Training Programs, Teaching, Language Learning, Course Development, Intercultural Competence, Instructional Strategies, Research

Skills you'll gain: Culture, Social Studies, Sociology, Cultural Diversity, Social Justice, Social Sciences, Intercultural Competence, Political Sciences, Diversity and Inclusion, Media and Communications, Critical Thinking

Skills you'll gain: Team Building, Project Controls, Project Scoping, Agile Project Management, Project Management, Risk Management, Sprint Planning, Team Leadership, Project Implementation, Requirements Management, Stakeholder Management, Stakeholder Communications, Lean Methodologies, Design Thinking

Skills you'll gain: Encryption, Amazon Web Services, Cryptography, Telecommunications, File Management, Mobile Security, Data Sharing

Skills you'll gain: Relationship Building, Research, Planning, Goal-Oriented, Professionalism, Resilience, Resourcefulness, Problem Solving, Persistence, Persuasive Communication, Time Management, Communication, Strategic Thinking

Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Lean Methodologies

Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Resource Allocation, Stakeholder Communications, Performance Metric, Milestones (Project Management), Project Management, Capacity Management, Quality Assessment, Estimation, Forecasting

Skills you'll gain: Cybersecurity, Cyber Security Strategy, Business Priorities, Enterprise Security, Security Awareness, Security Management, Regulatory Compliance, Compliance Management, Risk Management, Communication

Skills you'll gain: TCP/IP, Network Architecture, Network Protocols, Network Security, Network Infrastructure, OSI Models, Computer Networking, Network Routing, Wireless Networks, Application Security, Network Monitoring, Digital Communications, Web Applications, Computer Security Awareness Training

Skills you'll gain: Case Studies, Critical Thinking, Decision Making, Research, Problem Solving, Verbal Communication Skills, Complex Problem Solving, Strategic Decision-Making, Communication, Analytical Skills, Analysis, Collaboration, Team Oriented