IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Event Marketing, Event Management, Competitive Analysis, Events and Conferences, Event Planning, Coordinating, Strategic Planning, Brand Marketing, Risk Analysis, Team Leadership, Budget Management, Promotional Strategies, Promotions and Campaigns, Team Management, Market Analysis, Marketing Budgets, Plan Execution, Risk Management, Operational Analysis, Branding
Beginner · Specialization · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Scientific Methods, Science and Research, General Science and Research, Liberal Arts, Biology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Responsible AI, Generative AI, Data Ethics, AI Product Strategy, Competitive Intelligence, AI Enablement, Artificial Intelligence, Risk Analysis, Hybrid Cloud Computing, Business Leadership, Risk Mitigation, Strategic Thinking, Data Management, Strategic Leadership, Law, Regulation, and Compliance, Data Strategy, AI literacy, Brainstorming
Intermediate · Specialization · 1 - 3 Months
Madecraft
Skills you'll gain: Decision Making, Critical Thinking, Strategic Thinking, Problem Solving, Self-Awareness, Mitigation, Constructive Feedback, Conflict Management, Learning Strategies, Negotiation, Personal Development, Professional Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Overcoming Objections, Negotiation, Root Cause Analysis, Problem Solving, Client Services, Decision Making, Active Listening
Intermediate · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Goal Setting, Goal-Oriented, Professional Networking, Smart Goals, Professional Development, Personal Development, Growth Mindedness, Planning, New Business Development, Lifelong Learning, Self-Awareness, Adaptability, Job Evaluation, Decision Making, Leadership Development, Negotiation, Entrepreneurship, Leadership and Management, Business Leadership, Interviewing Skills
Mixed · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Program Development, Computational Thinking, Software Development, Event-Driven Programming, Programming Principles, Software Engineering, Debugging, Problem Solving, Game Design, Theoretical Computer Science, Computer Programming, Software Quality (SQA/SQC), Data Structures, Python Programming, Video Game Development, Algorithms, Application Development, Computer Science, Functional Testing, User Interface (UI) Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Large Language Modeling, Natural Language Processing, LLM Application, Multimodal Prompts, Recurrent Neural Networks (RNNs), Text Mining, Embeddings, Generative AI, Deep Learning, Fine-tuning, Generative Model Architectures, Artificial Neural Networks, Machine Learning, Data Ethics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Systems, Business Software, Operating Systems, Generative AI, Business Systems, Cybersecurity, Enterprise Security, System Software, Cyber Attacks, Servers, Security Awareness, Computer Hardware, Data Storage, Patch Management, File Management, digital literacy
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Responsible AI, Google Gemini, Prompt Engineering, Gemini, Prompt Engineering Tools, Data Ethics, Risk Analysis, Risk Management, Risk Mitigation, Project Management Software, Google Workspace, Project Management, Project Planning, AI literacy, Stakeholder Management, AI Personalization, AI Workflows, Generative AI, Decision Making, Business Communication
Beginner · Course · 1 - 3 Months

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Natural Language Processing, Large Language Modeling, Embeddings, Text Mining, Semantic Web, Data Preprocessing, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Data Processing, Artificial Intelligence, Artificial Neural Networks, Statistical Machine Learning, Generative AI, Deep Learning, Model Training, Dependency Analysis, Model Evaluation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: OSI Models, Computer Networking, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Network Troubleshooting, General Networking, Wide Area Networks, Network Planning And Design, Local Area Networks, Cloud Computing, TCP/IP, Network Security, Threat Detection, Cloud Services, Network Protocols, Intrusion Detection and Prevention, Networking Hardware, Computer Security
Mixed · Course · 1 - 3 Months