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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • P

    Packt

    Hands-on with SCCM

    Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Software Configuration Management, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Data Maintenance, Microsoft Intune (Mobile Device Management Software), Configuration Management, Operating Systems, System Support, Package and Software Management, Microsoft Windows, Azure Active Directory, SQL Server Reporting Services, Systems Administration, Enterprise Application Management

    Intermediate · Specialization · 1 - 3 Months

  • P

    Packt

    Mastering QuickBooks® 2025

    Skills you'll gain: Month End Closing, Inventory Accounting, Inventory Management System, Accounting, Sales Tax, Accounting Software, General Accounting, Reconciliation, Payroll, Payroll Administration, Ledgers (Accounting), Tax Management, Small Business Accounting, Payroll Reporting, Payroll Tax, Payroll Systems, Bookkeeping, Finance, Enterprise Application Management, Business

    Beginner · Course · 1 - 3 Months

  • M

    Microsoft

    Healthcare Data Management, Security, and Compliance

    Skills you'll gain: Data Governance, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Informatics, Azure Active Directory, Health Information Management, Medical Privacy, Cloud Security, Health Care, Data Architecture, Identity and Access Management, Real Time Data, Data Infrastructure, Scalability, AI Security, Health Care Procedure and Regulation, Medical Records, Data Management, Microsoft Azure, Regulatory Compliance, Security Management

    Intermediate · Course · 1 - 4 Weeks

  • A

    AI CERTs

    AI for Health & Nursing

    Skills you'll gain: Responsible AI, Health Technology, Data Ethics, Clinical Nursing, Nurse Education, Nursing Process, Clinical Documentation, Nursing, Nursing Practices, Artificial Intelligence, Healthcare Ethics, Basic Patient Care, Artificial Intelligence and Machine Learning (AI/ML), Health Care, Healthcare Industry Knowledge, Generative AI Agents, Generative AI, Business, Physiology, Business Acumen

    Intermediate · Course · 1 - 3 Months

  • F

    FAIR Institute

    Foundations of Cyber Risk Management and FAIR™

    Skills you'll gain: Cyber Governance, Risk Analysis, Cyber Risk, Risk Modeling, Cyber Security Strategy, Cybersecurity, Governance, Governance Risk Management and Compliance, Risk Management Framework, Risk Management, Business Priorities, Strategic Decision-Making, Risk Mitigation, Business Risk Management, Strategic Prioritization, Compliance Reporting, Management Reporting, Strategic Leadership, Business Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Beginners Overview of Swagger Editor

    Skills you'll gain: API Testing, Software Documentation, API Design, Application Programming Interface (API), Technical Documentation, Restful API, JSON, Software Design

    4.1
    Rating, 4.1 out of 5 stars
    ·
    35 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • I

    Immersify

    Comfort & Care: Pain, Nutrition, Hydration Assessments

    Skills you'll gain: Pain Management, Patient Communication, Nutritional Assessment, Clinical Nutrition, Nutrition and Diet, Patient Education and Support, Patient Evaluation, Direct Patient Care, Health Assessment, Nutrition Education, Communication, Clinical Experience, Health Care, Healthcare Ethics, Patient Safety, Health And Safety Standards, Healthcare Industry Knowledge, Critical Thinking and Problem Solving, Decision Making, Critical Thinking

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Social Media Campaigns with AI: From Strategy to Design

    Skills you'll gain: Prompt Engineering, Canva (Software), Social Media Campaigns, Social Media, Instagram, AI powered creativity, Social Media Management, Social Media Marketing, Social Media Content, Social Media Strategy, Content Creation, Branding, ChatGPT, Brand Management, Digital Content, Campaign Planning, Design Elements And Principles, Data Import/Export

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Bridging the Gap: EV Grid Integration & V2G Systems

    Skills you'll gain: Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Power Electronics, Systems Integration, Interoperability, Sustainable Technologies, Technical Standard

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Scrum Alliance

    Metrics that Matter: Improving Product Outcomes

    Skills you'll gain: Business Metrics, Performance Metric, Performance Measurement, Agile Methodology, Data-Driven Decision-Making, Agile Product Development, Data Storytelling, Key Performance Indicators (KPIs), Technical Communication, Agile Project Management, Data Visualization, Continuous Improvement Process, Product Improvement, Team Performance Management, Product Management, Teamwork, Team Management, Product Development, Cross-Functional Team Leadership, Product Planning

    Beginner · Course · 1 - 4 Weeks

  • B

    Banco Interamericano de Desarrollo

    Climate Change in Water and Sanitation Utilities

    Skills you'll gain: Climate Change Adaptation, Climate Change Mitigation, Water Sustainability, Climate Change Programs, Water Resource Management, Energy and Utilities, Water Resources, Environmental Policy, Sustainable Business, Risk Management, Environmental Monitoring, Risk Analysis, Environmental Science, International Finance

    4.9
    Rating, 4.9 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    JavaScript Back-end Capstone Project

    Skills you'll gain: Containerization, Node.JS, CI/CD, Kubernetes, MongoDB, Full-Stack Web Development, Back-End Web Development, JavaScript Frameworks, Application Deployment, Continuous Integration, Server Side, Microservices, Frontend Integration, NoSQL, API Design, Software Technical Review, Continuous Deployment, Web Development, Databases, Database Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Advanced · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Hands-on with SCCM: Packt
  • Mastering QuickBooks® 2025: Packt
  • Healthcare Data Management, Security, and Compliance: Microsoft
  • AI for Health & Nursing: AI CERTs
  • Foundations of Cyber Risk Management and FAIR™: FAIR Institute
  • Beginners Overview of Swagger Editor: Coursera
  • Comfort & Care: Pain, Nutrition, Hydration Assessments: Immersify
  • Social Media Campaigns with AI: From Strategy to Design: Coursera
  • Bridging the Gap: EV Grid Integration & V2G Systems: Coursera
  • Metrics that Matter: Improving Product Outcomes: Scrum Alliance

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