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  • Service Level Agreement

Results for "service level agreement"


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    Coursera

    Advanced Contract Testing with Pact and Beyond

    Skills you'll gain: API Testing, Integration Testing, Continuous Deployment, Microservices, Software Versioning, Test Script Development, Continuous Integration, Test Automation, CI/CD, API Design, Verification And Validation

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    555 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Logical Operations

    ITIL 4 Awareness

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    SkillUp

    Servicemembers Civil Relief Act and Military Lending Act

    Skills you'll gain: Compliance Management, Financial Regulation, Regulatory Compliance, Compliance Training, Military Standards And Specifications, Consumer Lending, Financial Regulations, Bank Regulations, Legal Risk, Law, Regulation, and Compliance, Record Keeping, Loan Documentation, General Lending, Financial Services, Mortgage Loans, Accountability, Asset Protection, Insurance, Verification And Validation, Civil Law

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Getting Started with ALM in Azure DevOps

    Skills you'll gain: Azure DevOps Pipelines, Azure DevOps, Application Lifecycle Management, Agile Software Development, Agile Project Management, CI/CD, Continuous Deployment, Continuous Integration, Infrastructure as Code (IaC), Version Control, Continuous Delivery, Agile Methodology, DevOps, Test Automation, Backlogs, Sprint Planning, Release Management, Microsoft Development Tools, Collaborative Software, User Story

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Serverless Architectures on AWS

    Skills you'll gain: AWS CloudFormation, Serverless Computing, Infrastructure as Code (IaC), Amazon Web Services, Application Programming Interface (API), Cloud Infrastructure, Event-Driven Programming, Cloud Deployment, Cloud Management, Authentications, Amazon S3, Application Deployment, Automation, Amazon DynamoDB, Scalability, Authorization (Computing)

    4.9
    Rating, 4.9 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Sales Support, Verbal Communication Skills, Customer Communications Management, Communication

    Mixed · Course · 1 - 3 Months

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    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

    4.8
    Rating, 4.8 out of 5 stars
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    6 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
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    Atchison Technology

    Scalable Availability in Software Architecture

    Skills you'll gain: Scalability, Cloud-Native Computing, Software Architecture, Software As A Service, Systems Architecture, Cloud Computing Architecture, Cloud Applications, Service Level, Infrastructure Architecture, Enterprise Architecture, Application Design, Capacity Management, Application Programming Interface (API), System Monitoring, Service Management, Incident Response, Software Engineering, Dependency Analysis, Risk Management Framework

    Advanced · Course · 1 - 3 Months

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    Simplilearn

    Infrastructure as a Service Training for Beginners

    Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, Devops Tools, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Technologies, Cloud Infrastructure, Software Configuration Management, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Google Workspace: Administrator Essentials

    Skills you'll gain: Google Workspace, Lightweight Directory Access Protocols, Active Directory, Gmail, User Provisioning, User Accounts, Collaborative Software, Automation, Identity and Access Management, Enterprise Application Management, Service Management, Configuration Management, Systems Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Coursera

    Architect Resilient LLM Microservices for Scale

    Skills you'll gain: LLM Application, Microservices, Failure Analysis, Configuration Management, Cloud Computing Architecture, Cloud Deployment, Application Deployment, Scalability, Software Design, Dependency Analysis, Solution Architecture, Cloud-Native Computing, Site Reliability Engineering, Systems Architecture, Software Technical Review, Software Architecture, Data Persistence, Service Recovery, Software Documentation, Reliability

    Intermediate · Course · 1 - 4 Weeks

1…456…546

In summary, here are 10 of our most popular service level agreement courses

  • Advanced Contract Testing with Pact and Beyond: Coursera
  • CVS Health Call Center Customer Service: CVS Health
  • ITIL 4 Awareness: Logical Operations
  • Servicemembers Civil Relief Act and Military Lending Act: SkillUp
  • Getting Started with ALM in Azure DevOps: Coursera
  • Serverless Architectures on AWS: Amazon Web Services
  • Excellence in Customer Service (Advanced): Logical Operations
  • Customer Service: Logical Operations
  • Scalable Availability in Software Architecture: Atchison Technology
  • Infrastructure as a Service Training for Beginners: Simplilearn

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