Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Technical University of Munich (TUM)
Skills you'll gain: Process Mapping, Lean Manufacturing, Process Analysis, Production Process, Process Design, Lean Methodologies, Process Management, Process Flow Diagrams, Process Optimization, Production Management, Workflow Management, Production Planning, Process Improvement, Manufacturing Operations, Resource Utilization, Capacity Management, Waste Minimization
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: MLOps (Machine Learning Operations), Data Pipelines, Model Evaluation, Systems Design, Transfer Learning, Data Preprocessing, Data Quality, Feature Engineering, Deep Learning, Python Programming, Data Validation, Scikit Learn (Machine Learning Library), Applied Machine Learning, Predictive Modeling, Software Engineering, Debugging, Supervised Learning, Git (Version Control System), Performance Metric, Statistical Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Organizational Change, Agentic Workflows, Generative AI Agents, AI Integrations, Forecasting, Workflow Management, Predictive Analytics, Cash Management, Responsible AI, Performance Tuning, Fraud detection, Financial Regulation
Intermediate · Course · 1 - 4 Weeks

ISC2
Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Cloud Standards, Cloud Infrastructure, Cloud Services, Resource Allocation, Cloud Security, Infrastructure As A Service (IaaS), Virtualization and Virtual Machines, Cloud Deployment, Virtualization, Hybrid Cloud Computing, Containerization, Software As A Service, Platform As A Service (PaaS), Brokerage, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Secure Coding, Application Security, Open Web Application Security Project (OWASP), Security Engineering, Cyber Attacks, Cybersecurity, Security Requirements Analysis, Security Testing, Threat Modeling, Vulnerability Assessments, Software Design, Encryption, Vulnerability Management, Security Controls, Data Security, Cryptography, Continuous Monitoring, Authentications, Development Testing, System Monitoring
Intermediate · Course · 1 - 3 Months

MathWorks
Skills you'll gain: Model Based Systems Engineering, Systems Integration, Engineering Design Process, Engineering Practices, Simulation and Simulation Software, Robotics, Mathematical Modeling, Simulations, Engineering Software, Engineering, Electronic Systems, Mechanical Engineering, Control Systems
Beginner · Course · 1 - 4 Weeks
University of Glasgow
Skills you'll gain: Model Evaluation, Data Ethics, Federated Learning, Responsible AI, AI Security, Medical Privacy, Decision Intelligence, Machine Learning, Statistical Machine Learning, Decision Support Systems, Machine Learning Methods, Predictive Modeling, Healthcare Ethics, Information Privacy, Health Equity, Deep Learning, Data Loss Prevention, Human Centered Design
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Presentation, Regional Sales, Selling Techniques, Presentations, Sales Process, Influencing, Persuasive Communication, Intercultural Competence, Storytelling, Behavioral Economics, Language Interpretation, Translation, and Studies, Sales Pipelines, Collaborative Software, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration, Customer Engagement, AI literacy
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Social Media Strategy, Strategic Planning, Search Engine Optimization, Competitive Analysis, Business Modeling, Marketing Planning, Search Engine Marketing, Digital Media Strategy, Web Analytics and SEO, Technology Strategies, Business Planning, Strategic Marketing, Campaign Management, Business Analysis Tools, Marketing Strategies, Google Ads
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Interactive Learning, Education Software and Technology, Learning Management Systems, Digital pedagogy, Microsoft Office, Instructional Design
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Software Testing, User Experience Design, Web Content Accessibility Guidelines, User Experience, Risk Management Framework, Law, Regulation, and Compliance
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Incident Response, Computer Security Incident Management, Zero Trust Network Access, Cloud Computing Architecture, Authentications, Endpoint Detection and Response, Risk Analysis, Network Security, Compliance Training, Risk Mitigation, Risk Management Framework, Cyber Governance, Regulatory Compliance, Cloud Computing, Data Security, Application Security, Cyber Risk, Information Systems Security, Risk Management
Intermediate · Specialization · 1 - 3 Months