Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Business Intelligence Software, Business Intelligence, Power BI, Financial Reporting, Business Reporting, Data Presentation, Data Visualization Software, Microsoft Excel, Interactive Data Visualization, Data Cleansing, Data Import/Export, Data Sharing, Data Validation, Data Quality
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Commercial Laws, Mergers & Acquisitions, Business Ethics, Legal Risk, Regulation and Legal Compliance, Governance, Lawsuits, Law, Regulation, and Compliance, Litigation and Civil Justice, Civil Procedures, Case Law, Storytelling, Case Studies
Mixed · Course · 1 - 4 Weeks
MathWorks
Skills you'll gain: Plot (Graphics), Scripting, Matlab, Data Manipulation, Mathematical Modeling, Data Analysis, Data Visualization, Data Visualization Software, Descriptive Statistics, Interactive Data Visualization, Data Access, File I/O, Exploratory Data Analysis, Data Mapping, Data Cleansing, Technical Communication
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Leadership Development, Employee Coaching, Strategic Leadership, Leadership Studies, Leadership, Organizational Leadership, Leadership and Management, Team Leadership, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Team Performance Management, Strategic Planning, Team Management, Team Building, Organizational Strategy, Coaching, Human Resource Strategy, Employee Performance Management, Mentorship, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), Java, Java Programming, Eclipse (Software), Object Oriented Design, Program Development, Code Reusability, Computer Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Relational Databases, Database Theory, Databases, Database Design, Database Software, Spreadsheet Software, Collaborative Software, Issue Tracking, Database Application, Collaboration, Cloud Computing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: TypeScript, Computational Logic, Programming Principles, Computer Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Computer Hardware, SQL, Hardware Architecture, General Networking, Database Design, Database Software, Hardware Troubleshooting, Networking Hardware, Database Theory, Databases, Database Management Systems, Computer Networking, Relational Databases, Network Support, Database Management, Network Protocols, Query Languages, Information Technology, Network Routers, Wireless Networks
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Responsible AI, Agentic systems, Agentic Workflows, Generative AI Agents, Artificial Intelligence, Risking, Healthcare Ethics, Healthcare Project Management, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, AI Integrations, Health Technology
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Training, Workplace inclusivity, Diversity Programs, Diversity Awareness, Human Resource Policies, Safety Culture, Culture Transformation, Employee Engagement, Human Resources, Relationship Building, Mentorship, Empathy & Emotional Intelligence, Advocacy, Business Strategy, Leadership, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Test Automation, Performance Testing, Software Testing, API Testing, Test Script Development, Security Testing, Continuous Integration, Test Tools, AI Security, CI/CD, Performance Stress Testing, Regression Testing, AI Integrations, Scalability, Automation, Test Case, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Generative AI, Data Pipelines, Data Modeling, Data Transformation, SQL
Beginner · Course · 1 - 4 Weeks