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Results for "customer support"


  • I

    IBM

    GenAI for Executives & Business Leaders: An Introduction

    Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, AI Enablement, AI literacy, Large Language Modeling, Governance, Business Transformation, Data-Driven Decision-Making, Customer experience improvement, Customer Service, Operational Efficiency

    4.6
    Rating, 4.6 out of 5 stars
    ·
    536 reviews

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Negotiation and Ethical Practices in Account Management

    Skills you'll gain: Solution Selling, Consultative Selling, Negotiation, Regulatory Requirements, Prospecting and Qualification, Data Ethics, Regulation and Legal Compliance, Business Ethics, Ethical Standards And Conduct, Account Management, Contract Negotiation, Responsible AI, Microsoft Copilot, Personally Identifiable Information, Information Privacy, Customer Engagement, Relationship Building, Customer Relationship Building, Customer Relationship Management (CRM) Software

    Advanced · Course · 1 - 4 Weeks

  • M

    Microsoft

    Introduction to Computers

    Skills you'll gain: Computer Hardware, Generative AI, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, IT Infrastructure, Cloud Computing, Operating Systems, Data Storage Technologies, Patch Management, Computer Systems, Servers, System Software, Business Software, OS Process Management, Computer Architecture, Data Warehousing, AI literacy, Data Storage, Cybersecurity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    IBM Program Manager

    Skills you'll gain: User Story, Program Management, Stakeholder Management, Resource Allocation, Change Control, Agile Software Development, Scrum (Software Development), Stakeholder Engagement, Agile Methodology, Kanban Principles, Project Management Life Cycle, Backlogs, Change Management, Project Management Office (PMO), Stakeholder Communications, Organizational Change, Responsible AI, Program Implementation, Project Management, Leadership

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.9K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • N

    Northeastern University

    Business Process Engineering Part 2

    Skills you'll gain: Process Mapping, Cross-Functional Team Leadership, Business Process, Process Design, Team Management, Agile Project Management, Lean Methodologies, Innovation, Business Process Modeling, Agile Methodology, Team Performance Management, Team Building, Project Management, Business Process Improvement, Business Process Management, Process Analysis, Business Process Reengineering, Process Flow Diagrams, Lean Manufacturing, Business Systems

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Content & Knowledge Management

    Skills you'll gain: Technical Documentation, Document Management, Taking Meeting Minutes, Content Management, Project Documentation, Document Control, Knowledge Transfer, Technical Writing, Content Management Systems, Content Development and Management, Information Architecture, Content Strategy, Collaborative Software, Content Creation, Usability, Scalability

    Intermediate · Course · 3 - 6 Months

  • M

    Microsoft

    Introduction to Sales and AI Fundamentals

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Market Research Portfolio Capstone

    Skills you'll gain: Data Ethics, Market Research, Data Collection, Advanced Analytics, Research Reports, Business Research, R Programming, Statistical Analysis, Data Presentation, Presentations, Customer Analysis, Data Analysis, Technical Communication, Report Writing, Dashboard Creation, Project Design, Proposal Development, Strategic Thinking, Data-Driven Decision-Making, Project Scoping

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Davis

    Introduction to Google SEO

    Skills you'll gain: Search Engine Optimization, Persona Development, Web Analytics and SEO, Content Optimization, Target Audience, Branding, Digital Marketing, Consumer Behaviour, Algorithms, Data Analysis, Business Reporting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10K reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Event Marketing & Management Fundamentals

    Skills you'll gain: Event Marketing, Events and Conferences, Event Management, Brand Marketing, Event Planning, Marketing Effectiveness, Driving engagement, Marketing Operations, Marketing Strategies, Marketing Communications, Media Strategy, Branding, Stakeholder Management, Brand Management, Brand Strategy, Stakeholder Engagement, Drive Engagement, Stakeholder Communications, Plan Execution, Brand Awareness

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Scaling with Google Cloud Operations

    Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, DevOps, Cloud Platforms, Operational Excellence, Cloud Infrastructure, Cost Management, Site Reliability Engineering, Operations, Operational Efficiency, Budget Management, Scalability, Cost Control, Corporate Sustainability, Sustainable Business, Customer Support

    4.8
    Rating, 4.8 out of 5 stars
    ·
    815 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Practical IT Service Management

    Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support

    Intermediate · Course · 3 - 6 Months

1…565758…455

In summary, here are 10 of our most popular customer support courses

  • GenAI for Executives & Business Leaders: An Introduction: IBM
  • Negotiation and Ethical Practices in Account Management: Microsoft
  • Introduction to Computers: Microsoft
  • IBM Program Manager: IBM
  • Business Process Engineering Part 2: Northeastern University
  • Content & Knowledge Management: Coursera
  • Introduction to Sales and AI Fundamentals: Microsoft
  • Market Research Portfolio Capstone: Coursera
  • Introduction to Google SEO: University of California, Davis
  • Event Marketing & Management Fundamentals: EDUCBA

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