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Results for "customer support"


  • C

    Coursera

    AI & CRM Insight

    Intermediate · Course · 1 - 3 Months

  • M

    Microsoft

    Microsoft Foundations of IT Systems, Networking, and Data Protection

    Skills you'll gain: Network Security, Computer Hardware, Generative AI, Data Storage Technologies, Data Storage, Microsoft 365, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, Data Management, Network Protocols, Computer Science, Data Security, OSI Models, TCP/IP, Data Store, Data Integrity, Cloud Computing, Data Processing, Software Development

    Beginner · Specialization · 3 - 6 Months

  • I

    IBM

    GenAI for Executives & Business Leaders: An Introduction

    Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, AI Enablement, AI literacy, Large Language Modeling, Governance, Business Transformation, Data-Driven Decision-Making, Customer experience improvement, Customer Service, Operational Efficiency

    ★ 4.6 (536) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Negotiation and Ethical Practices in Account Management

    Skills you'll gain: Solution Selling, Consultative Selling, Negotiation, Regulatory Requirements, Prospecting and Qualification, Data Ethics, Regulation and Legal Compliance, Business Ethics, Ethical Standards And Conduct, Account Management, Contract Negotiation, Responsible AI, Microsoft Copilot, Personally Identifiable Information, Information Privacy, Customer Engagement, Relationship Building, Customer Relationship Building, Customer Relationship Management (CRM) Software

    Advanced · Course · 1 - 4 Weeks

  • M

    Microsoft

    Introduction to Computers

    Skills you'll gain: Computer Hardware, Generative AI, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, IT Infrastructure, Cloud Computing, Operating Systems, Data Storage Technologies, Patch Management, Computer Systems, Servers, System Software, Business Software, OS Process Management, Computer Architecture, Data Warehousing, AI literacy, Data Storage, Cybersecurity

    ★ 4.8 (1.1K) · Beginner · Course · 1 - 4 Weeks

  • N

    Northeastern University

    Business Process Engineering Part 2

    Skills you'll gain: Process Mapping, Cross-Functional Team Leadership, Business Process, Process Design, Team Management, Agile Project Management, Lean Methodologies, Innovation, Business Process Modeling, Agile Methodology, Team Performance Management, Team Building, Project Management, Business Process Improvement, Business Process Management, Process Analysis, Business Process Reengineering, Process Flow Diagrams, Lean Manufacturing, Business Systems

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Content & Knowledge Management

    Skills you'll gain: Technical Documentation, Document Management, Taking Meeting Minutes, Content Management, Project Documentation, Document Control, Knowledge Transfer, Technical Writing, Content Management Systems, Content Development and Management, Information Architecture, Content Strategy, Collaborative Software, Content Creation, Usability, Scalability

    Intermediate · Course · 3 - 6 Months

  • M

    Microsoft

    Introduction to Sales and AI Fundamentals

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Market Research Portfolio Capstone

    Skills you'll gain: Data Ethics, Market Research, Data Collection, Advanced Analytics, Research Reports, Business Research, R Programming, Statistical Analysis, Data Presentation, Presentations, Customer Analysis, Data Analysis, Technical Communication, Report Writing, Dashboard Creation, Project Design, Proposal Development, Strategic Thinking, Data-Driven Decision-Making, Project Scoping

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Introducing Google Security Operations (SOAR)

    Skills you'll gain: Security Information and Event Management (SIEM), Security Software, Dashboard Creation, Role-Based Access Control (RBAC), Incident Management, Automation, System Configuration, Interactive Data Visualization, Integrated Development Environments, Systems Integration, Data Integration

    Beginner · Course · 1 - 4 Weeks

  • G

    Google

    Diseño de Experiencia del Usuario (UX) de Google

    Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, User Experience, Ideation, Persona (User Experience), Web Presence, Responsive Web Design, Graphic and Visual Design Software, Layout Design, Design Elements And Principles

    ★ 4.8 (5K) · Beginner · Professional Certificate · 3 - 6 Months

  • G

    Google Cloud

    Scaling with Google Cloud Operations

    Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, DevOps, Cloud Platforms, Operational Excellence, Cloud Infrastructure, Cost Management, Site Reliability Engineering, Operations, Operational Efficiency, Budget Management, Scalability, Cost Control, Corporate Sustainability, Sustainable Business, Customer Support

    ★ 4.8 (815) · Beginner · Course · 1 - 3 Months

1…565758…455

In summary, here are 10 of our most popular customer support courses

  • AI & CRM Insight : Coursera
  • Microsoft Foundations of IT Systems, Networking, and Data Protection: Microsoft
  • GenAI for Executives & Business Leaders: An Introduction: IBM
  • Negotiation and Ethical Practices in Account Management: Microsoft
  • Introduction to Computers: Microsoft
  • Business Process Engineering Part 2: Northeastern University
  • Content & Knowledge Management: Coursera
  • Introduction to Sales and AI Fundamentals: Microsoft
  • Market Research Portfolio Capstone: Coursera
  • Introducing Google Security Operations (SOAR): Google Cloud

Other topics to explore

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70 courses
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401 courses
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