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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Real Madrid Graduate School Universidad Europea

    Theoretical Bases of Health and Injury Management

    Skills you'll gain: Kinesiology, Applied Machine Learning, Bayesian Network, Machine Learning, Data-Driven Decision-Making, Epidemiology, Load Balancing, Health Education, Data Integration, Systems Engineering, Psychological Evaluations

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    How to Use ChatGPT and Generative AI for Passive Income

    Skills you'll gain: Data Ethics, Generative AI, ChatGPT, OpenAI API, Blogs, Artificial Intelligence, Social Media Management, Copywriting, Social Media Content, Content Creation, Marketing Automation, Social Media Campaigns, Social Media, Digital Content, Email Marketing, Web Development, Digital Publishing, Web Design and Development, Content Marketing, Productivity

    2.3
    Rating, 2.3 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

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    A

    Amazon Web Services

    AWS Fundamentals Lab Series

    Skills you'll gain: Amazon CloudWatch, Cloud Infrastructure, Cloud Management, Amazon Web Services, Amazon S3, Cloud Computing, Data Migration, Cloud Security, Virtual Networking, Virtual Private Networks (VPN), MySQL, Systems Administration, Database Management, Network Security, Resource Management, Performance Analysis

    Beginner · Course · 1 - 3 Months

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    EDUCBA

    Develop a C# .NET Color Weigh Scale Application

    Skills you'll gain: Database Design, Relational Databases, Database Management, Database Application, C# (Programming Language), SQL, Business Logic, Software Development Life Cycle, Data Management, Systems Development, Application Development, Application Design, User Interface (UI), Data Validation, Test Case

    Beginner · Course · 1 - 4 Weeks

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    Microsoft

    Beginners Guide to C# Fundamentals

    Skills you'll gain: Debugging, Event-Driven Programming, Version Control, Application Deployment, Microsoft Copilot, C# (Programming Language), Git (Version Control System), Object Oriented Programming (OOP), Software Design Patterns, Software Architecture, .NET Framework, Microsoft Visual Studio, Software Design, Unit Testing, Software Testing, Program Development, Data Validation, Microsoft Development Tools, Security Testing, Software Development Tools

    Beginner · Professional Certificate · 3 - 6 Months

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    C

    Coursera

    LangGraph Framework

    Skills you'll gain: LangGraph, AI Orchestration, LangChain, LLM Application, Agentic Workflows, Generative AI Agents, MLOps (Machine Learning Operations), Context Management, Distributed Computing, Software Design Patterns

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft AI Product Manager

    Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Product Roadmaps, Competitive Intelligence, AI Product Strategy, Usability, Persona Development, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Design Thinking, User Interface (UI) Design, Market Opportunities, Quality Assurance and Control, Technology Roadmaps, Product Strategy, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    347 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
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    Coursera

    Develop and Evaluate LLM Features Effectively

    Skills you'll gain: User Acceptance Testing (UAT), Product Requirements, LLM Application, User Requirements Documents, Acceptance Testing, AI Product Strategy, Large Language Modeling, User Story, Functional Requirement, Functional Testing, Business Requirements, Scenario Testing, Requirements Analysis, Risk Management Framework, Key Performance Indicators (KPIs), Technical Communication

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Advanced Prometheus Alerting and Monitoring

    Skills you'll gain: Prometheus (Software), System Monitoring, Grafana, Site Reliability Engineering, Continuous Monitoring, Interactive Data Visualization, Query Languages, Anomaly Detection, Software Visualization, Linux, YAML, Docker (Software), Incident Management, Configuration Management, Real Time Data, Analysis

    Advanced · Course · 1 - 4 Weeks

  • Status: New
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    LearnQuest

    Sales Enablement, Innovation, and Growth Hacking

    Skills you'll gain: Sales Enablement, Sales Strategy, Lead Generation, Sales Training, Sales Process, Customer Relationship Management (CRM) Software, Sales Prospecting, Global Marketing, Data-Driven Decision-Making, Marketing Automation, Key Performance Indicators (KPIs), Digital Media Strategy, AI Personalization, Content Creation, Video Production

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Viral Marketing and How to Craft Contagious Content

    Skills you'll gain: Social Network Analysis, Social Media Strategy, Content Marketing, Social Media Marketing, Consumer Behaviour, Marketing Communications, Content Creation, Influencing, Advertising, Marketing, Marketing Psychology, Brand Strategy, Storytelling, Communication

    4.8
    Rating, 4.8 out of 5 stars
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    5.3K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D
    A

    Multiple educators

    DeepLearning.AI Data Engineering

    Skills you'll gain: Apache Airflow, Data Modeling, Data Pipelines, Data Storage, Data Architecture, Requirements Analysis, Data Processing, Data Warehousing, Query Languages, Data Preprocessing, Apache Hadoop, Vector Databases, Extract, Transform, Load, Data Lakes, Amazon Web Services, File Systems, Apache Spark, Data Integration, AWS Kinesis, Data Management

    4.7
    Rating, 4.7 out of 5 stars
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    578 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Theoretical Bases of Health and Injury Management : Real Madrid Graduate School Universidad Europea
  • How to Use ChatGPT and Generative AI for Passive Income: Packt
  • AWS Fundamentals Lab Series: Amazon Web Services
  • Develop a C# .NET Color Weigh Scale Application: EDUCBA
  • Beginners Guide to C# Fundamentals: Microsoft
  • LangGraph Framework: Coursera
  • Microsoft AI Product Manager: Microsoft
  • Develop and Evaluate LLM Features Effectively: Coursera
  • Advanced Prometheus Alerting and Monitoring: Coursera
  • Sales Enablement, Innovation, and Growth Hacking: LearnQuest

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