IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Compliance Reporting, Governance, Governance Risk Management and Compliance, Compliance Management, Role-Based Access Control (RBAC), Project Management, Data Governance, Security Controls, Compliance Auditing, Project Management Software, Auditing, Identity and Access Management, User Provisioning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Journey Mapping, Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, User Interface and User Experience (UI/UX) Design, Customer Insights, Stakeholder Analysis, Dependency Analysis, Business Strategies, Process Mapping, Cross-Functional Collaboration, Business Strategy, Strategic Prioritization, Stakeholder Engagement, Product Strategy, Prioritization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Splunk, Anomaly Detection, Dashboard Creation, Statistical Reporting, Real Time Data, Data Analysis, Data Visualization Software, System Configuration, Analytical Skills, Data Processing, Data Cleansing, Distributed Computing, Data Import/Export, Configuration Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MITRE ATT&CK Framework, Cyber Threat Hunting, Incident Response, Cyber Threat Intelligence, Digital Forensics, Threat Detection, Endpoint Detection and Response, Computer Security Incident Management, Microsoft Windows, Exploitation techniques, Data Loss Prevention, Incident Management, Endpoint Security, Cyber Security Strategy, Cyber Attacks, Cybersecurity, Cyber Security Policies, Anomaly Detection, Cyber Risk, Information Technology
Beginner · Course · 3 - 6 Months

Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Integration, Data Pipelines, Business Logic, Data Processing, Java, Data Import/Export, Data Transformation, Software Documentation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Software Documentation, Code Reusability, Model Training, Test Script Development, Continuous Delivery, Test Automation, Model Evaluation, Continuous Integration, Technical Documentation, API Design, Application Programming Interface (API), Data Validation, Applied Machine Learning, Machine Learning Methods, Maintainability, Version Control, Package and Software Management, Code Review
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Workflow Management, Agile Project Management, Agile Methodology, Scrum (Software Development), Business Process Automation, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Dashboard Creation, Key Performance Indicators (KPIs), Conversion Funnel Analysis, Interactive Data Visualization, Requirements Elicitation, Data Storytelling, Requirements Analysis, Functional Specification, Business Requirements, Stakeholder Analysis, Technical Documentation, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Productivity, Time Management, Calendar Management, Business Workflow Analysis, Performance Analysis, Process Optimization, Program Evaluation, Drive Engagement, Data-Driven Decision-Making, Scheduling, Auditing, Proposal Development, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Gemini, Service Management, Email Automation, Scripting, Document Management, Collaborative Software, System Configuration, Application Development
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Test Script Development, Scripting Languages, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Classification Algorithms, Regression Analysis, Feature Engineering, Time Series Analysis and Forecasting, Applied Machine Learning, Machine Learning Algorithms, Model Training, Risk Modeling, Predictive Modeling, Statistical Methods, Predictive Analytics, Credit Risk, Supervised Learning, Statistical Modeling, Unsupervised Learning, Machine Learning Methods, Machine Learning, Python Programming, Logistic Regression
Mixed · Course · 1 - 4 Weeks