
Banco Interamericano de Desarrollo
Skills you'll gain: Health Policy, Health Equity, Health Systems, Health Care, Public Health, Governance, Prioritization, Policy Analysis, Stakeholder Engagement, Cost Benefit Analysis, Price Negotiation, Resource Allocation, Ethical Standards And Conduct, Decision Making, Market Dynamics
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Capacity Planning, Interviewing Skills, Needs Assessment, Forecasting
Beginner · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Grant Writing, Data Sharing, Grant Applications, Data Storage, Data Management, Health Policy, Technical Writing, Health Care Procedure and Regulation
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: User Experience Design, Data Storytelling, Design Strategies, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization
Intermediate · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization
Mixed · Course · 1 - 3 Months

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
Beginner · Guided Project · Less Than 2 Hours

Digital Marketing Institute
Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Operational Analysis, Process Improvement, Quality Improvement, Health Informatics, Statistical Methods, Continuous Improvement Process, Innovation, Operations Management, Probability & Statistics, Problem Solving
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Technology Solutions, Digital Transformation, Responsible AI, Insurance, Data Ethics, Business Process Automation, Emerging Technologies, Change Management, Customer Service, AI Personalization, Automation, AI Product Strategy, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Beginner · Guided Project · Less Than 2 Hours