Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Packt
Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Data Modeling, Dashboard, Data Transformation, Data Import/Export, Data Manipulation, Data Literacy, Database Design, Interactive Data Visualization, Data Processing, Big Data, Business Intelligence, Data Integration, Star Schema, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis
Beginner · Specialization · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Hospice, Infant Care, Mental Health Diseases and Disorders, Mental Health, Prenatal Care, Cognitive Behavioral Therapy, Critical Thinking
Build toward a degree
Beginner · Course · 3 - 6 Months
Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Excel Macros, Data Validation, Spreadsheet Software, Data Modeling, Financial Forecasting, Data Integrity, Business Modeling, Automation
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Responsible AI, AI Workflows, AI Orchestration, Agentic systems, Generative AI Agents, Artificial Intelligence, Coordination, AI Security, Data Ethics, Governance, Systems Architecture, Software Architecture, Scalability, Regulatory Compliance, Communication Strategies, Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Backlogs, Jira (Software), Sprint Planning, Agile Methodology, Agile Product Development, User Story, Process Development, Data-Driven Decision-Making, Workflow Management, Prioritization, Key Performance Indicators (KPIs), Process Design, Continuous Improvement Process, Project Estimation, Quality Assurance, Standard Operating Procedure
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Kinesiology, Applied Machine Learning, Bayesian Network, Machine Learning, Data-Driven Decision-Making, Epidemiology, Load Balancing, Health Education, Data Integration, Systems Engineering, Psychological Evaluations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, Database Management, Database Application, C# (Programming Language), SQL, Business Logic, Software Development Life Cycle, Data Management, Systems Development, Application Development, Application Design, User Interface (UI), Data Validation, Test Case
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Design Thinking, Food and Beverage, Consumer Behaviour, Nutrition and Diet, Health Education, Creative Thinking, Culture, Hospitality and Food Services, Human Centered Design, Creative Problem-Solving, Entrepreneurship, Innovation, Sustainability Standards, Systems Thinking, Social Impact, Empathy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computer Graphic Techniques
Intermediate · Course · 1 - 3 Months

Cleveland Clinic
Skills you'll gain: Convolutional Neural Networks, Transfer Learning, Healthcare 5.0, Predictive Modeling, Applied Machine Learning, Biomedical Engineering, Model Evaluation, Health Informatics, Data Structures
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Debugging, Event-Driven Programming, Version Control, Application Deployment, Microsoft Copilot, C# (Programming Language), Git (Version Control System), Object Oriented Programming (OOP), Software Design Patterns, Software Architecture, .NET Framework, Microsoft Visual Studio, Software Design, Unit Testing, Software Testing, Program Development, Data Validation, Microsoft Development Tools, Security Testing, Software Development Tools
Beginner · Professional Certificate · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Economics, Business Economics, Market Dynamics, Socioeconomics, Social Sciences, Behavioral Economics, Market Analysis, Resource Allocation, Production Process, Consumer Behaviour, Critical Thinking, Decision Making
Beginner · Course · 1 - 4 Weeks