IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Workflow Management, Standard Operating Procedure, Procedure Development, Team Collaboration, Project Documentation, Proofreading, Program Evaluation, Process Management, Employee Surveys, Continuous Improvement Process, Performance Improvement, Data Collection, Developing Training Materials
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Dashboard Creation, Key Performance Indicators (KPIs), Conversion Funnel Analysis, Interactive Data Visualization, Requirements Elicitation, Data Storytelling, Requirements Analysis, Functional Specification, Business Requirements, Stakeholder Analysis, Technical Documentation, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software Architecture, Solution Architecture, Microservices, Software Design, Business Process Modeling, Software Design Patterns, Security Architecture Review, Technology Strategies, Event-Driven Programming, Business Modeling, Serverless Computing, Digital Transformation, Scalability, Distributed Computing, Context Management, Restful API, Innovation
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Team Motivation, Team Performance Management, Team Building, Team Leadership, Teamwork, Team Collaboration, Management Training And Development, Team Oriented, Positivity, Leadership, Leadership Development, Conflict Management, Drive Engagement, Goal Setting, Optimism, Culture Transformation, Relationship Building, Empowerment, Trustworthiness, Verbal Communication Skills
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Gemini, Service Management, Email Automation, Scripting, Document Management, Collaborative Software, System Configuration, Application Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hypertext Markup Language (HTML), Interactive Design, Web Development, Web Design and Development, Web Design, Frontend Performance, Web Applications, Web Content, Application Programming Interface (API), Real Time Data, Semantic Web, Data Storage Technologies, Data Storage
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Red Hat Enterprise Linux, Package and Software Management, Network Administration, Servers, Hardening, Cloud Deployment, Computing Platforms, Security Software, Application Servers, File Systems, Microsoft Azure
Beginner · Course · 1 - 3 Months
Skills you'll gain: Vulnerability Assessments, Network Security, Vulnerability Scanning, Security Engineering, Telecommunications, Infrastructure Security, Cyber Security Assessment, IT Security Architecture, Threat Detection, Security Architecture Review, Network Analysis, Continuous Monitoring, Security Strategy, Cloud Security, Security Controls, Network Infrastructure, Internet Of Things, vSAN ESA, Emerging Technologies, Infrastructure Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Vector Databases, Embeddings, Generative AI, LLM Application, Generative Model Architectures, Retrieval-Augmented Generation, Natural Language Processing, AI Integrations, AI Security, Application Design, Python Programming, Model Evaluation, Artificial Intelligence, Metadata Management, Data Management, Artificial Neural Networks, MongoDB
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Application Deployment, No-Code Development, Cloud Deployment, Power Platform Architecture & Technical Design, Cryptographic Protocols, Cloud Security, Data Security, Data Integrity, Configuration Management, Risk Mitigation, Production Management
Intermediate · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Proposal Writing, Proposal Development, Change Management, Influencing, Leadership, Stakeholder Analysis, Executive Presence, Stakeholder Engagement, Stakeholder Communications, Stakeholder Management, Business Priorities, Business Leadership, Organizational Change, Strategic Leadership, Strategic Decision-Making, Persuasive Communication, Presentations, Constructive Feedback, Strategic Communication, Overcoming Objections
Beginner · Course · 1 - 4 Weeks