IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Google Docs, Google Workspace, Productivity Software, Gmail, Collaborative Software, Delegation Skills, Coordinating, Calendar Management, Setting Appointments, Document Management, Version Control, Scheduling
Intermediate · Project · Less Than 2 Hours

PracticalGrowth
Skills you'll gain: Dashboard Creation, Dashboard, Project Documentation, Workflow Management, Document Management, Project Coordination, Project Management, Agile Project Management, Collaborative Software, Automation, Coordinating, Project Risk Management, Accountability Frameworks, Process Improvement, Management Reporting, Prioritization, AI literacy, Virtual Teams, Telecommuting, Responsible AI
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Internal Communications, Business Software, Team Management, Business Communication
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Red Hat Enterprise Linux, Package and Software Management, Network Administration, Servers, Hardening, Cloud Deployment, Computing Platforms, Security Software, Application Servers, File Systems, Microsoft Azure
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computer Vision, Model Optimization, Performance Analysis, Performance Measurement, Data Pipelines, Quality Assessment
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Collaboration, Team Building, Team Collaboration, Teamwork, Sprint Retrospectives, Cross-Functional Collaboration, User Feedback, Employee Surveys, Process Improvement, Discussion Facilitation, Document Management, Performance Analysis, People Analytics, Editing, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Agile Methodology, Version Control, Persona (User Experience), Kanban Principles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Persistence, Retrieval-Augmented Generation, LLM Application, OpenAI API, Full-Stack Web Development, Node.JS, Restful API, Development Environment, Agentic systems, Data Management, Embeddings, Application Deployment, Data Integration
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, System Monitoring, Service Level, Event Monitoring, Application Performance Management, Cloud Services, Continuous Monitoring, Site Reliability Engineering, Service Management, Query Languages, Dashboard Creation, Data Access, Incident Management, Data Import/Export
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Gemini, Collaborative Software, AI Integrations, OAuth, Enterprise Application Management, Identity and Access Management, AI Enablement, Application Deployment, Authentications, Application Programming Interface (API), Data Store
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Information Architecture, Web Content Accessibility Guidelines, User Feedback, Scalability, Organizational Skills, Systems Thinking, Content Management, Content Strategy, Content Performance Analysis, Collaborative Software, Decision Making, Information Management, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Issue Tracking, Investigation, Data Quality, Data Validation, Data Integrity, Reconciliation, Timelines, Anomaly Detection, Dependency Analysis, User Story, Verification And Validation, Trend Analysis, Analysis, Project Documentation, Auditing, Workflow Management, Project Management, Leadership and Management
Beginner · Course · 1 - 4 Weeks