
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Generative AI, Large Language Modeling, Supervised Learning, Generative Model Architectures, Artificial Intelligence, Responsible AI, Machine Learning, Healthcare Industry Knowledge, AI literacy, Healthcare Ethics, Data Ethics, AI Personalization, Predictive Analytics, Health Informatics, Data Collection
★ 3.2 (6) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing
★ 4.8 (31) · Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Neurology, Telehealth, Patient Evaluation, Patient Education And Counseling, Patient Preparation, Health Technology, Clinical Assessment, Health Assessment, Patient Safety, Care Coordination, Patient Referral, Patient Treatment, Health Informatics, Telecommunications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Jira (Software), Workflow Management, Report Writing, Scrum (Software Development), Sprint Retrospectives, Backlogs, Due Diligence, Dashboard, Return On Investment, Sprint Planning, Business Process Automation, Agile Methodology, Automation, Process Improvement, No-Code Development, Debugging, Configuration Management, Data-Driven Decision-Making, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months

National Academy of Sports Medicine
Skills you'll gain: Medical Nutrition Therapy, Nutrition and Diet, Nutrition Care Plans, Clinical Nutrition, Surgery, General Surgery, Nutrition Education, Medical Practices and Procedures
★ 4.4 (10) · Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Education Software and Technology, Augmented Reality, Display Devices, Virtual Reality, Digital pedagogy, Health Technology, Clinical Practices, Virtual Environment, Healthcare Project Management, Emerging Technologies, Innovation, User Centered Design, Project Planning, Critical Thinking
★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Personally Identifiable Information, digital literacy, Data Security, Law, Regulation, and Compliance, Community and Social Work, Digital Communications, Healthcare Ethics
★ 4.8 (53) · Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Computer Science, Medical Privacy, Clinical Research Ethics, Automation, Robotics, Medical Science and Research, Health Information Management, Emerging Technologies, Health Care, Medical Devices, Information Privacy, Health Technology, Safety Assurance, Digital Transformation, Case Studies
★ 4.9 (7) · Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Health Systems, Process Improvement, Healthcare Industry Knowledge, Patient Flow, Health Policy, Health Technology, Health Care Administration, Market Dynamics, Health Care Procedure and Regulation, Health Care, Health Administration, Health Informatics, Stakeholder Analysis, Digital Transformation, Supply Chain Management, Innovation, Organizational Structure, Business Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.7 (9) · Intermediate · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Jupyter, LLM Application, AI Integrations, Model Evaluation, Multimodal Prompts, Health Systems, Health Information Management, Decision Support Systems, Data Analysis
Intermediate · Course · 1 - 4 Weeks