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Results for "customer inquiries"


  • H

    Harvard Business School Online

    Creating Customer Value

    Skills you'll gain: Value Propositions, Customer experience strategy (CX), Business Strategy, Strategic Thinking, Customer Retention, Customer Analysis, Strategic Marketing, Corporate Strategy, Customer Insights, Cost Benefit Analysis, Revenue Management, Return On Investment, Consumer Behaviour, Branding, Customer experience improvement, Supplier Relationship Management, Financial Analysis, Business Analysis, Market Dynamics, Competitive Analysis

    4.7 stars, 7 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (7) · Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media

    4.8 stars, 38 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (38) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement

    4.6 stars, 91 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    4.3 stars, 38 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • D

    Duke University

    Customer-Centric Innovation

    Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Market Dynamics

    4.7 stars, 40 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (40) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google

    Build Customer Loyalty

    Skills you'll gain: Customer Relationship Building, Brand Loyalty, Relationship Management, User Feedback, Personalized Campaigns

    5 stars, 31 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 5 (31) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Madecraft

    Customer Service Professional Skills

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Customer Service Excellence Capstone

    Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Madecraft

    Providing Legendary Customer Service

    Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Customer Retention, Customer Relationship Management, Brand Loyalty, Customer Communications Management, Customer Data Management, Journey Mapping, Customer Insights, Team Performance Management, Key Performance Indicators (KPIs), Service Improvement, Staff Management, Leadership Development

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Enhance Customer Retention

    Skills you'll gain: Customer Retention, HubSpot CRM, Email Marketing, Customer Analysis, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Insights, Marketing Automation, Customer Engagement, Customer Communications Management, Customer experience improvement, Marketing Analytics, Driving engagement, Personalized Campaigns, Email Automation, Customer Relationship Building, Prioritization, Trend Analysis, Promotional Strategies

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google

    Google Digital Customer Engagement

    Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Target Market, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Digital Marketing, Business Marketing

    4.9 stars, 69 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (69) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Alfaisal University | KLD

    خدمة العملاء | Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Retention, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication

    4.8 stars, 272 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (272) · Beginner · Course · 1 - 4 Weeks

1…101112…266

In summary, here are 10 of our most popular customer inquiries courses

  • Creating Customer Value: Harvard Business School Online
  • Retail Customer Service: CVS Health
  • Improving Customer Retention: Coursera
  • HubSpot: Working with a ticketing system: Coursera
  • Customer-Centric Innovation: Duke University
  • Build Customer Loyalty: Google
  • Customer Service Professional Skills: Madecraft
  • Customer Service Excellence Capstone: Microsoft
  • Providing Legendary Customer Service: Madecraft
  • Enhance Customer Retention: Coursera

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