• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • E

    EDUCBA

    Portfolio Management and Strategic Optimization

    Skills you'll gain: Project Portfolio Management, Portfolio Management, Resource Allocation, Strategic Prioritization, Resource Utilization, Portfolio Risk, Strategic Decision-Making, Resource Management, Resource Planning, Business Priorities, Performance Measurement, Organizational Strategy, Program Management, Risk Management, Performance Metric, Strategic Planning, Project Management, Prioritization, Performance Analysis, Governance

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, IT Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Governance, Innovation, Value Propositions, Stakeholder Engagement

    4.7 stars, 289 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (289) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Project Lifecycle, Information Sharing, and Risk Management

    Skills you'll gain: Risk Management, Project Management Life Cycle, Risk Management Framework, Project Management Institute (PMI) Methodology, Stakeholder Management, Project Risk Management, Risk Mitigation, Risk Analysis, Project Management, Stakeholder Engagement, Communication Planning, Systems Development Life Cycle, Project Management Software, Stakeholder Communications, Project Documentation, Communication Strategies, Communication

    4.7 stars, 246 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (246) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Advanced Data Management in Azure Databricks

    Skills you'll gain: Databricks, Data Governance, Microsoft Azure, Data Lakes, Real Time Data, Data Management, Data Integration, Data Pipelines, Metadata Management, Data Import/Export, User Provisioning, Performance Tuning

    4.6 stars, 8 reviews, Advanced, Course, 1 - 4 Weeks

    ★ 4.6 (8) · Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Supply Chain Management for Retail Professionals

    Skills you'll gain: Inventory and Warehousing, Warehousing, Warehouse Management, Retail Store Operations, Warehouse Operations, Procurement, Reverse Logistics, Logistics Management, Strategic Sourcing, Inventory Control, Logistics, Supply Chain, Supplier Relationship Management, Supply Chain Management, Order Fulfillment, Customer Service, Operations, Barcoding, Loyalty Programs, Relationship Management

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Cybersecurity Risk Management Across Critical Systems

    Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Risk Management, Cyber Governance, Cyber Attacks, Stakeholder Engagement, Risk Mitigation, Business Risk Management, Cyber Security Strategy, Risk Management Framework, Operational Risk, Stakeholder Communications, Enterprise Risk Management (ERM), Security Management, Information Systems Security, Risk Analysis, Threat Management, Security Controls, Information Assurance

    4.4 stars, 13 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.4 (13) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Artificial Intelligence in Finance and Wealth Management

    Skills you'll gain: Education Software and Technology, Responsible AI, Wealth Management, Machine Learning Methods, Supervised Learning, Machine Learning, Financial Services, Applied Machine Learning, AI Personalization, Data Ethics, Machine Learning Algorithms, Learning Management Systems, Digital pedagogy, Artificial Intelligence, Compliance Training, AI literacy, AI Enablement, Relationship Management, Rapport Building, Financial Planning

    4.4 stars, 29 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.4 (29) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • L

    LearnKartS

    Azure Pipelines: CI/CD Automation and Release Management

    Skills you'll gain: Azure DevOps Pipelines, CI/CD, Azure DevOps, Continuous Delivery, Release Management, Continuous Integration, Jenkins, DevOps, Continuous Deployment, Application Deployment, Devops Tools, Functional Testing, YAML, Microsoft Azure, Build Tools, Software Testing, Workflow Management, Code Coverage, Git (Version Control System), Automation

    Advanced · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    Harvard Business Review

    Boost Your Leadership Impact

    Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Employee Coaching, Editing, Influencing, Constructive Feedback, Emotional Intelligence, Trustworthiness, Oral Expression, Writing and Editing, Team Performance Management, Team Leadership, Empathy & Emotional Intelligence, Writing, Verbal Communication Skills, Professional Networking, Persuasive Communication, Overcoming Objections, Communication Strategies

    4.8 stars, 25 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.8 (25) · Intermediate · Specialization · 1 - 3 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Mastering Total Quality Management: Analyze, Apply & Improve

    Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Quality Management Systems, Continuous Improvement Process, Quality Assessment, Organizational Development, Operational Excellence, Quality Assurance, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience improvement, Team Oriented, Organizational Effectiveness, Decision Making, Culture

    4.4 stars, 26 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.4 (26) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    Dubai College of Tourism

    Introduction to Hotel Room Inventory Management

    Skills you'll gain: Revenue Management, Hotels and Accommodations, Hotel Operations, Guest Relations, Hospitality Management, Inventory Control, Inventory Management System, Property Management Systems

    4.2 stars, 9 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.2 (9) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • P

    Packt

    Architectural Patterns and Data Management in Modern Systems

    Skills you'll gain: Enterprise Architecture, Systems Architecture, OAuth, Enterprise Modeling, Solution Architecture, Data Architecture, Authentications, Software Architecture, Service Oriented Architecture, Process Modeling, Process Driven Development, .NET Framework, Authorization (Computing), Middleware, Single Sign-On (SSO), Systems Design, Data Management, Data Governance, API Design, Scalability

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…100101102…834

In summary, here are 10 of our most popular customer relationship management courses

  • Portfolio Management and Strategic Optimization: EDUCBA
  • ITIL V4 Introduction to Service Management Concept: EDUCBA
  • Project Lifecycle, Information Sharing, and Risk Management: SkillUp
  • Advanced Data Management in Azure Databricks: Packt
  • Supply Chain Management for Retail Professionals: EDUCBA
  • Cybersecurity Risk Management Across Critical Systems: University of Maryland, College Park
  • Artificial Intelligence in Finance and Wealth Management: University of Illinois Urbana-Champaign
  • Azure Pipelines: CI/CD Automation and Release Management: LearnKartS
  • Boost Your Leadership Impact: Harvard Business Review
  • Mastering Total Quality Management: Analyze, Apply & Improve: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok