
Skills you'll gain: Docker (Software), CI/CD, Cloud Deployment, Application Deployment, Amazon Elastic Compute Cloud, DevOps, Containerization, Cloud Hosting, Devops Tools, Spring Boot, Continuous Deployment, Amazon Web Services, Continuous Integration
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Retention, Customer Analysis, Customer experience improvement, Customer Support, Data Analysis, Predictive Modeling, Operational Analysis, Operational Efficiency, AI literacy, Anomaly Detection, Network Monitoring, AI Integrations, Digital Transformation
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: Marketing Planning, Marketing Strategies, Design Thinking, AI Product Strategy, Strategic Marketing, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Data-Driven Marketing, Customer Relationship Management, Data Ethics, AI Enablement, Business Strategy, Change Management, Organizational Change, Competitive Intelligence, Responsible AI, Generative AI, General Data Protection Regulation (GDPR), Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Analysis, Persona Development, Customer Relationship Management, Customer Insights, Target Audience, Target Market, Marketing Strategies, Marketing Planning, Consumer Behaviour, Social Media, Product Knowledge, Research
Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Persona Development, Performance Measurement, Smart Goals, Performance Analysis, Key Performance Indicators (KPIs), Social Media Strategy, Target Audience, Social Media Marketing, Social Media, Goal Setting, Social Media Content, Social Media Management, Active Listening, B2B Sales, Marketing Management, Drive Engagement, Marketing Strategies, Marketing Planning, Marketing, Social Media Analytics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: QuickBooks (Accounting Software), Vendor Management, Inventory and Warehousing, Accounting Software, Business Reporting, Customer Data Management, Management Reporting, Financial Analysis, Billing & Invoicing, Sales Management, Balancing (Ledger/Billing), Financial Reporting, Expense Management, Financial Acumen, Payroll, Billing, Financial Statement Analysis, Cash Management, Cash Flow Forecasting, Payroll Administration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Ideation, Brand Management, Interviewing Skills
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Key Performance Indicators (KPIs), Proposal Development, Account Strategy, Solution Selling, Business Writing, Responsible AI, Regulatory Compliance, Budget Management, Productivity Software, Consultative Approaches, Consultative Selling, Performance Analysis, Customer Relationship Management (CRM) Software, Account Management, Performance Metric, Financial Management, Administrative Support, Sales Process, Content Management, Generative AI
Advanced · Professional Certificate · 3 - 6 Months

Edureka
Skills you'll gain: Agentic Workflows, AI Workflows, Retrieval-Augmented Generation, Email Automation, Prompt Engineering, LLM Application, Prompt Patterns, AI Orchestration, Large Language Modeling, Workflow Management, Agentic systems, Generative AI Agents, Application Deployment, No-Code Development, AI Integrations, Automation, Artificial Intelligence, Google Workspace, Docker (Software), Content Management
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Benchmarking, Six Sigma Methodology, Team Leadership, Team Management, Lean Six Sigma, Logistics, Team Building, Organizational Effectiveness, Organizational Change, Management Training And Development, Team Motivation, Business Leadership, Organizational Strategy, Quality Improvement, Conflict Management, Change Management, Project Management, Leadership, Process Improvement, Performance Measurement
Intermediate · Course · 1 - 4 Weeks