• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • E

    ESSEC Business School

    Demand management: Breaking down today’s commercial silos

    Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Asset Management, Marketing, Hospitality, Revenue Forecasting, Demand Planning, Marketing Channel, Forecasting, Business Valuation, Return On Investment

    4.7 stars, 379 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (379) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    Logical Operations

    Employee Motivation and Performance Management

    Skills you'll gain: Employee Performance Management, Performance Appraisal, People Development, Performance Review, Employee Engagement, Performance Management, Communication, Goal Setting, Goal-Oriented, Performance Metric, Performance Measurement, Performance Analysis, Employee Onboarding, Performance Reporting, Active Listening, Motivational Interviewing, Job Analysis, Personal Development, Interviewing Skills, Job Evaluation

    Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Accounts Payable and Receivable Workflow Management

    Skills you'll gain: Accounts Payable, Accounts Payable and Receivable, Accounts Receivable, Billing & Invoicing, Invoicing, Accounting Software, Workflow Management, Payment Processing, Accounting Records, Data Entry, Business Process Automation, Tax Compliance, Document Management, Spreadsheet Software, Excel Formulas, Financial Controls, Verification And Validation

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • W

    Whizlabs

    Information System Auditing, Governance and Management

    Skills you'll gain: Audit Planning, Enterprise Architecture, Internal Auditing, Compliance Management, Regulatory Compliance, Risk Control, Quality Assurance, Training Records Management, Quality Management

    4.6 stars, 10 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (10) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Creo Incubator

    Project Management & Leadership: Life Sciences & Healthcare

    Skills you'll gain: Team Motivation, Team Management, Team Performance Management, Team Leadership, Team Building, Leadership and Management, Healthcare Project Management, Clinical Leadership, Decision Making, Strategic Leadership, Project Management, Leadership, Project Coordination, Resilience, Project Planning, Influencing, Project Closure, Communication, Life Sciences, Health Care

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IBM

    Generative AI for Project Managers

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, Responsible AI, Prompt Engineering Tools, ChatGPT, AI literacy, Multimodal Prompts, AI powered creativity, Google Gemini, LLM Application, Project Management, AI Enablement, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Project Management Life Cycle, Data Ethics, Case Studies, Machine Learning

    4.7 stars, 12K reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • E

    EDHEC Business School

    Python and Machine Learning for Asset Management

    Skills you'll gain: Investment Management, Portfolio Management, Asset Management, Investments, Portfolio Risk, Machine Learning, Statistical Machine Learning, Applied Machine Learning, Financial Modeling, Supervised Learning, Predictive Analytics, Market Data, Feature Engineering, Unsupervised Learning, Regression Analysis, Statistical Methods, Analysis, Estimation, Risk Analysis, Computer Science

    3.1 stars, 332 reviews, Intermediate, Course, 1 - 3 Months

    ★ 3.1 (332) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Workspace Mail Management - Español

    Skills you'll gain: Email Security, Gmail, Data Loss Prevention, Malware Protection, Threat Management, Google Workspace, Data Security, Network Routing, Record Keeping, Authentications

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for People and Talent Management

    Skills you'll gain: Employee Performance Management, Workforce Planning, Talent Management, Performance Management, AI Personalization, Human Resources Management and Planning, People Development, Human Resource Strategy, Workforce Development, HR Tech, Diversity Equity and Inclusion Initiatives, Human Resources, Diversity Programs, Diversity Training, People Analytics, Workforce Management, Employee Training, Innovation, Analytics, Adaptability

    4.5 stars, 13 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (13) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    Tally Education and Distribution Services Private Limited

    Principles of Accounts Payable and Receivable Management

    Skills you'll gain: Accounts Payable and Receivable, Accounts Payable, Accounts Receivable, Budget Management, Accounting Software, Bookkeeping, Inventory Management, Ledgers (Accounting), Order Processing, Balancing (Ledger/Billing), Budgeting, Inventory Management System, Order Management, Accounting, General Accounting, Inventory Control, Cost Management, Financial Reporting, Expense Management, Financial Accounting

    4.5 stars, 73 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.5 (73) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Program Management Fundamentals: Driving Strategic Change

    Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Change Management, Stakeholder Communications, Leadership Development, Strategic Leadership, Product Roadmaps, Leadership, Organizational Change, Organizational Strategy, Project Management Office (PMO), Business Transformation, Program Implementation, Culture Transformation, Project Management, Project Management Life Cycle, Strategic Planning, Program Standards, Solution Delivery

    4.5 stars, 12 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (12) · Beginner · Course · 1 - 3 Months

  • J

    John Wiley & Sons

    Financial Planning & Analysis and Performance Management

    Skills you'll gain: Operating Expense, Dashboard, Mergers & Acquisitions, Business Valuation, Operating Cost, Financial Forecasting, Working Capital, Business Planning, Performance Measurement, Financial Analysis, Financial Statements, Financial Management, Financial Statement Analysis, Financial Acumen, Performance Analysis, Performance Metric, Financial Planning, Performance Management, Key Performance Indicators (KPIs), Business Marketing

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…104105106…834

In summary, here are 10 of our most popular customer relationship management courses

  • Demand management: Breaking down today’s commercial silos: ESSEC Business School
  • Employee Motivation and Performance Management: Logical Operations
  • Accounts Payable and Receivable Workflow Management: Coursera
  • Information System Auditing, Governance and Management: Whizlabs
  • Project Management & Leadership: Life Sciences & Healthcare: Creo Incubator
  • Generative AI for Project Managers: IBM
  • Python and Machine Learning for Asset Management: EDHEC Business School
  • Google Workspace Mail Management - Español: Google Cloud
  • GenAI for People and Talent Management: Coursera
  • Principles of Accounts Payable and Receivable Management: Tally Education and Distribution Services Private Limited

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok