
Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

University of Huddersfield
Skills you'll gain: Performance Appraisal, Employee Performance Management, Performance Management, Staff Management, Workforce Management, Team Performance Management, Team Motivation, Leadership and Management, People Management, Team Management, Performance Review, Management Training And Development, Team Leadership, Motivational Skills, Diversity and Inclusion, Organizational Leadership, Workplace inclusivity, Human Resources Management and Planning, Diversity Awareness, Diversity Programs
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Timelines, Google Gemini, Calendar Management, Project Schedules, Scheduling, Google Sheets, Spreadsheet Software, Content Scheduling, Social Media Marketing, Brainstorming
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Diversity Training, Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Cultural Diversity, Diversity Programs, Cultural Responsiveness, Cultural Sensitivity, Leadership Studies, Self-Awareness, Organizational Leadership, Culture, Social Justice, Advocacy
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: International Relations, Financial Policy, International Finance, Social Studies, Economics, General Lending, Economics, Policy, and Social Studies, Cash Flows, Public Policies, Culture, Socioeconomics, Export Control, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Value Propositions, Portfolio Management, Data-Driven Marketing
★ 4.6 (50) · Beginner · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Team Management, Team Leadership, Team Building, Teamwork, Team Performance Management, People Management, Management Training And Development, Team Collaboration, Staff Management, Collaboration, Team Motivation, Professional Development, Leadership, Accountability, Conflict Management, Employee Engagement, Leadership Development, Emotional Intelligence, Safety Culture
★ 4.8 (12) · Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, AI Personalization, Content Creation, Campaign Management, Keyword Research, Marketing, Generative AI Agents, Email Marketing, Digital Marketing, Search Engine Optimization, Artificial Intelligence and Machine Learning (AI/ML), Business Marketing, Content Marketing, ChatGPT, Social Media Marketing, Business Process Automation, Automation, Market Trend, Business, Business Management
Beginner · Course · 1 - 3 Months

Zoho Corporation
Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Process, Sales Development, Sales Strategy, Sales, Customer Relationship Building, Sales Prospecting, B2B Sales, Prospecting and Qualification
★ 5 (9) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Marketing Budgets, Social Media Content, Photo/Video Production and Technology, Collaborative Software, Social Media Marketing, Content Creation, Video Editing, Social Media, Graphical Tools, Content Marketing, Marketing, Graphic and Visual Design Software, Graphic Design, Photo Editing
★ 3.9 (17) · Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Team Motivation, Visionary, Motivational Skills, Goal Setting, Constructive Feedback, Goal-Oriented, Cultural Responsiveness, Cultural Sensitivity, Smart Goals, Employee Performance Management, Intercultural Competence, Employee Engagement, Cultural Diversity, Drive Engagement, Team Performance Management, Culture, Leadership, Recognizing Others, Team Management, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Content Scheduling, Facebook, Social Media Content, Content Strategy, Social Media, Social Media Management, Social Media Marketing, Social Media Campaigns, Target Audience, Branding
Beginner · Guided Project · Less Than 2 Hours