
Fundação Instituto de Administração
Skills you'll gain: Ideation, Entrepreneurship, Sales Presentations, Value Propositions, Presentations, Entrepreneurial Finance, Oral Expression, Innovation, New Product Development, Brainstorming, Product Development, Business Planning, New Business Development, Business Modeling, Financial Analysis, Technology Strategies, Customer Analysis, Communication, Business Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Technical Support, Technical Support and Services, Customer Service, Product Support, End User Training and Support, Customer Relationship Building, Technical Communication, Business Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Sales Presentations, Storytelling, Open Mindset, Market Research, Oral Expression, Entrepreneurial Finance, Ideation, Business Planning, New Business Development, Teamwork, Legal Risk, Market Dynamics, Relationship Building, Team Leadership
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Presentations, Photo Editing, Social Media Content, Graphic and Visual Design Software, Graphic Design, Photo/Video Production and Technology, Creative Design, Content Creation, Visual Storytelling, Marketing Collateral, Design, Visual Design, Graphic and Visual Design, Video Editing, Brochures, Collaborative Software, Design Elements And Principles, Branding, Marketing Materials
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Cash Flow Forecasting, Responsible AI, Cash Management, Accounts Payable, Financial Forecasting, Cash Flows, Accounts Payable and Receivable, Risk Management, Generative AI, Accounting and Finance Software, No-Code Development, Business Process Automation, Forecasting, Accounts Receivable, Prompt Engineering Tools, Regulatory Compliance, AI Integrations, International Financial Reporting Standards, ChatGPT, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Analysis, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Development, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media Marketing, Social Media, LinkedIn, Workflow Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Accounts Payable, Accounts Payable and Receivable, Accounts Receivable, Billing & Invoicing, Invoicing, Accounting Software, Workflow Management, Payment Processing, Accounting Records, Data Entry, Business Process Automation, Tax Compliance, Document Management, Spreadsheet Software, Excel Formulas, Financial Controls, Verification And Validation
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Business Strategies, Business Strategy, Technology Strategies, Business Planning, Digital Transformation, Innovation, Strategic Thinking, Business Transformation, Strategic Communication, Emerging Technologies, Business Modeling, Customer Relationship Management, Organizational Change
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Content Accessibility Guidelines, Video Production, Educational Materials, Instructional Design, Disabilities, Web Content, Learning Strategies, Cognitive flexibility, User Centered Design, Technical Documentation, Microsoft Office, Document Management, Diversity Awareness, Law, Regulation, and Compliance
Beginner · Course · 1 - 3 Months