
Coursera
Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Oral Expression, Customer Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Hospitality Management, Online Advertising, Customer Analysis, Promotional Strategies, Digital Advertising, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience strategy (CX), Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Customer Relationship Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Enthusiasm, Intercultural Competence, Interpersonal Communications, Relationship Management, Cultural Diversity, Diversity Awareness, Rapport Building, Writing, Relationship Building, Cultural Sensitivity, Professional Development, Professionalism, Business Communication, Empathy, Communication, Concision, Assertiveness, Verbal Communication Skills, Communication Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Support, Technical Support and Services, Customer Service, Product Support, End User Training and Support, Customer Relationship Building, Technical Communication, Business Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Data Analysis, Data Wrangling, Classification Algorithms, Data Collection, Data Cleansing, Image Analysis, Model Deployment, No-Code Development, Machine Learning Software, Data Analysis Software, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Machine Learning Methods, Data Science, Exploratory Data Analysis, Machine Learning Algorithms, Artificial Intelligence, Data Processing, Natural Language Processing
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Facebook, Order Management, Order Fulfillment, Marketing, Order Processing, Product Marketing, Selling Techniques, Sales, Payment Processing, Payment Systems, Shipping and Receiving, E-Commerce, Social Media Marketing, Social Media
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Online Advertising, Advertising Sales, Social Media Marketing, Digital Advertising, Lead Generation, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, E-Commerce, Sales Management, Marketing, Social Media Management, Social Media Marketing, Social Media
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Pipelines, Data Preprocessing, Data Integration, R (Software), R Programming, Exploratory Data Analysis, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Price Negotiation, Customer Retention, Selling Techniques, Sales Strategy, Product Strategy, Upselling, Entrepreneurship, Negotiation, Revenue Management, Coaching, Business Marketing, E-Commerce, Case Studies
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data-Driven Decision-Making, Microsoft Excel, Data Storytelling, Data Visualization, Excel Formulas, Data Analysis, Statistical Reporting, Data Presentation, Customer Analysis, Spreadsheet Software, Case Studies, Descriptive Analytics, Research Reports, Statistical Analysis, Performance Analysis, Descriptive Statistics, Google Sheets
Beginner · Course · 1 - 4 Weeks