Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Human Capital, People Management, Leadership and Management, Decision Making, Organizational Structure, Organizational Effectiveness, Organizational Leadership, Employee Performance Management, Team Motivation, Compensation Management, Change Management, Job Analysis, Recruitment, Constructive Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Spreadsheet Software, Google Sheets, Microsoft Excel, Data Visualization, Excel Formulas, Data Presentation, Data Entry, Data Analysis, Data Modeling
Beginner · Guided Project · Less Than 2 Hours

FAIR Institute
Skills you'll gain: Risk Analysis, Cyber Risk, Cyber Security Strategy, Cybersecurity, Governance, Risk Management, Enterprise Risk Management (ERM), Strategic Decision-Making, Business Risk Management, Compliance Reporting, Management Reporting, Strategic Leadership, Business Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Sales Process, Selling Techniques, Verbal Communication Skills, Sales, B2B Sales, Sales Strategy, Communication, Consumer Behaviour, Customer Relationship Building, Customer Analysis, Non-Verbal Communication, Target Audience
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Engineering Management, Project Risk Management, Innovation, Risk Management, Project Management, Project Design, Project Management Life Cycle, Cost Management, Creativity, Planning, Organizational Structure, Project Planning, Creative Thinking, Budgeting, Work Breakdown Structure, Leadership and Management, Organizational Strategy, Agile Methodology, Resource Allocation
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Intelligence Collection and Analysis, Strategic Thinking, Competitive Intelligence, Critical Thinking, Analysis, Business Intelligence, Digital Transformation, Timelines, Decision Making, Trend Analysis, Stakeholder Analysis, Business Strategy, Complex Problem Solving, International Relations, Empathy & Emotional Intelligence, Forecasting, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Upselling, Technical Sales, Sales, Cross Selling, LinkedIn, Business Ethics, Sales Strategy, digital literacy, Professional Networking, Automation, Goal Setting, Compliance Management, Customer Retention
Beginner · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Case Studies, Plan Execution, Peer Review, Innovation, Organizational Strategy, Business Planning, Business Strategy, Competitive Analysis, Business Management, Business Analysis, Strategic Thinking, Strategic Decision-Making
Mixed · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Project Finance, Risk Analysis, Capital Budgeting, Financial Analysis, Private Equity, Credit Risk, Risk Management, Investments, Finance, Contract Management, Banking
Mixed · Course · 1 - 3 Months

Tally Education and Distribution Services Private Limited
Skills you'll gain: Accounts Payable and Receivable, Accounting, Financial Reporting, Bookkeeping, Accounting Software, Management Reporting, Budgeting, Accounting and Finance Software, Financial Accounting, Tax Returns, Data Import/Export, Inventory Management System, Order Management, Tax Management, Financial Statements, Tax, General Ledger, Inventory Accounting, Finance, Banking
Beginner · Professional Certificate · 3 - 6 Months