Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Board Infinity
Skills you'll gain: Digital Brand Strategy, AI Personalization, Dashboard, Brand Management, Brand Strategy, Driving engagement, Competitive Analysis, Personalized Campaigns, Branding, Analytics, Governance, Strategic Marketing, Brand Awareness, Experience Design, Performance Measurement, Generative AI, Marketing Design, Digital Marketing, Marketing Analytics, Data-Driven Decision-Making
Beginner · Specialization · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Innovation, Creativity, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Process Management, Organizational Strategy, Team Management, Organizational Structure, Project Implementation, Business Modeling, Business Strategy, Leadership, Lean Methodologies
★ 4.7 (2.2K) · Beginner · Course · 1 - 3 Months

New York University
Skills you'll gain: Security Engineering, Authentications, Threat Modeling, Network Security, Public Key Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Cryptographic Protocols, Public Key Cryptography Standards (PKCS), Firewall, Cyber Attacks, Cryptography, Infrastructure Security, Cybersecurity, Data Encryption Standard, Threat Management, Cyber Risk, IT Security Architecture, Mobile Security, Enterprise Security, Cyber Security Assessment
★ 4.7 (3.7K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Agentic Workflows, AI Workflows, Generative AI Agents, Artificial Intelligence, Business Process Automation, Agentic systems, Workflow Management, Automation, Process Flow Diagrams, AI Integrations, Decision Making, Customer Service
Intermediate · Course · 1 - 3 Months

Skills you'll gain: SQL Server Reporting Services, Database Design, Microsoft Access, Microsoft Excel, Business Intelligence, Pivot Tables And Charts, Business Intelligence Software, Database Systems, Dashboard, Business Reporting, Databases, Compensation Analysis, Relational Databases, Dashboard Creation, Spreadsheet Software, Data Integrity, Data Validation, Data Visualization, Analytics, Business
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Warehousing, Star Schema, Data Modeling, Database Design, Extract, Transform, Load, Database Development, Data Integration, Data Infrastructure, Database Architecture and Administration, Database Software, Relational Databases, Database Management, Business Intelligence, Database Theory, Performance Tuning, PostgreSQL, SQL
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Web Scraping, Data Storytelling, Generative AI, Data Structures, Git (Version Control System), Data Presentation, Test Script Development, Version Control, Data Ethics, Interactive Data Visualization, Devops Tools, Data Visualization, DevOps, Agile Methodology, Web Development, Flask (Web Framework), GitHub, Automation, Data Analysis, Cloud Computing
★ 4.4 (687) · Beginner · Professional Certificate · 3 - 6 Months

University of California, Davis
Skills you'll gain: Surveys, Statistical Hypothesis Testing, Survey Creation, Focus Group, Quantitative Research, Qualitative Research, Data Visualization, Data Synthesis, Market Research, Data Presentation, Proposal Writing, Data Storytelling, Business Research, Statistical Analysis, Presentations, Discussion Facilitation, Marketing Analytics, Storytelling, Research Reports, Research Methodologies
★ 4.6 (1.5K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Retail Banking, Bank Regulations, Customer Analysis, Lending and Underwriting, Loan Origination, Commercial Lending, Banking Services, Banking, Loan Documentation, Consumer Lending, Deposit Accounts, Mortgage Loans, Data-Driven Marketing, Payment Systems, Credit/Debit Card Processing, General Lending, Service Design, Financial Inclusion, Regulatory Compliance, Commercial Banking
★ 4.9 (68) · Beginner · Specialization · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Writing, Writing and Editing, Research Reports, Scientific Methods, Journals, Research Methodologies, Research Design, Research, Timelines, Academic Advising, Style Guides, Case Studies, Qualitative Research, Ethical Standards And Conduct
★ 4.8 (1.7K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: User Interface (UI), UI Components, Unity Engine, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Augmented and Virtual Reality (AR/VR), Human Computer Interaction, Usability, Animation and Game Design, Virtual Reality, Interactive Design, Video Game Development, Virtual Environment, Scalability, Mobile Development, Game Design, Layout Design, UI/UX Strategy, Interaction Design, C# (Programming Language)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Deployment, Application Deployment, AWS Identity and Access Management (IAM), Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Performance Tuning, Cloud-Native Computing, Cloud Management, Cloud Solutions, IT Automation, Security Controls, Cloud Security, Site Reliability Engineering
Advanced · Course · 1 - 3 Months