Skills you'll gain: Agentic Workflows, Responsible AI, AI Workflows, AI Enablement, AI Product Strategy, Environmental Social And Corporate Governance (ESG), Agentic systems, Decision Intelligence, Microsoft Power Platform, AI Security, Microsoft Copilot, Data Strategy, Governance Risk Management and Compliance, Risking, Cyber Governance, Governance, Data Governance, Business Transformation, Solution Architecture, Accountability Frameworks

Skills you'll gain: Operations Management, Supply Chain, Continuous Improvement Process, Operations, Process Improvement, Supply Chain Planning, Process Improvement and Optimization, Supply Chain Management, Continuous Quality Improvement (CQI), Process Analysis, Wholesaling, Quality Management, Lean Manufacturing, Statistical Process Controls, Process Capability, Statistical Analysis, Sustainable Business, Network Planning And Design, Process Control, Program Management

Skills you'll gain: Media Planning, Spreadsheet Software, A/B Testing, Return On Investment, Content Performance Analysis, Marketing Analytics, Media Strategy, Key Performance Indicators (KPIs), Google Analytics, Campaign Management, Pivot Tables And Charts, Media Buying, Marketing Effectiveness, Marketing Planning, Data-Driven Marketing, Performance Measurement, Digital Marketing Campaigns, Digital Marketing, Data Presentation, Paid media

Skills you'll gain: Marketing Automation, Conversion Funnel Analysis, HubSpot CRM, Marketing Operations, Customer Relationship Management (CRM) Software, Marketing Effectiveness, Marketing Analytics, Data-Driven Marketing, Customer Retention, Customer Acquisition Management, Customer Analysis, Cross-Channel Marketing, Marketing, Customer Insights, Customer Communications Management, Target Audience, Communication Planning, Customer Engagement, Workflow Management, B2B Sales

Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Quality Improvement, Lean Six Sigma, Quality Assessment, Process Improvement, Quality Monitoring, Quality Management, Team Management, Service Improvement, Product Quality (QA/QC), Team Building, Lean Manufacturing, Process Improvement and Optimization, Continuous Improvement Process, Team Leadership, Business Process, Production Process, Production Management, Root Cause Analysis

Skills you'll gain: Responsible AI, Operational Efficiency, Natural Language Processing, Data Ethics, Workflow Management, Customer Service, AI Enablement, Operations, Customer experience improvement, Customer experience strategy (CX), Customer Communications Management, AI literacy, Artificial Intelligence, Customer Support, Service Improvement, AI Personalization, Guest Relations, Prompt Engineering, Communication, Problem Solving

Skills you'll gain: Consulting, Management Consulting, Business Consulting, Consultative Approaches, Business Solutions, Solution Delivery, Consultative Selling, Business Planning, Business Transformation, Stakeholder Analysis, Business Analysis, Program Implementation, Problem Solving, Project Implementation, Presentations, Analysis, Business Analytics, Sales Presentation, Client Services, Data Analysis

Skills you'll gain: Business Marketing, Consumer Behaviour, Business-To-Consumer, B2B Sales, Purchasing, Target Market, Marketing Psychology, Marketing, Customer Analysis, Enterprise Sales, Market Dynamics, Strategic Marketing, Culture, Target Audience, New Product Development, Social Sciences, Marketing Strategies, Decision Making, Organizational Structure, Procurement

Skills you'll gain: Selling Techniques, Active Listening, Trustworthiness, Emotional Intelligence, Sales Strategy, Empathy & Emotional Intelligence, Empathy, Business Ethics, Influencing, Sales, Customer Relationship Building, Customer Retention, Relationship Management, Customer experience strategy (CX), Customer experience improvement, Ethical Standards And Conduct, Rapport Building, Honesty, Personal Integrity, Self-Awareness

Skills you'll gain: Negotiation, Consumer Behaviour, Stakeholder Engagement, Behavioral Economics, Stakeholder Communications, Decision Making, Influencing, Stakeholder Management, Marketing Psychology, Sales, General Sales Practices, Problem Solving, Critical Thinking and Problem Solving, Strategic Decision-Making, Customer Analysis, Business Ethics, Analysis, Overcoming Objections, Persuasive Communication, Trustworthiness

Skills you'll gain: Financial Statements, Peer Review, Financial Statement Analysis, Financial Trading, Balance Sheet, Portfolio Management, Portfolio Risk, Securities Trading, Income Statement, Data Collection, Market Liquidity, Financial Market, Investment Management, Financial Analysis, Performance Analysis, Market Dynamics, Performance Measurement, Accruals, Return On Investment, Accrual Accounting

Skills you'll gain: Lean Manufacturing, Lean Methodologies, Culture Transformation, Business Transformation, Continuous Improvement Process, Process Improvement, Production Process, Manufacturing Operations, Service Improvement, Process Optimization, Operational Excellence, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Business Technologies