
University of Michigan
Skills you'll gain: Data Literacy, Statistical Hypothesis Testing, Scientific Methods, Data Analysis, Statistical Reporting, Experimentation, Science and Research, Research Design, Analytical Skills, General Science and Research, Research, Peer Review, Probability & Statistics, Journalism, Statistical Inference, Statistical Methods, Media and Communications, Research Methodologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, New Product Development, Innovation, Design Thinking, Customer experience improvement, Web Content Accessibility Guidelines, Product Strategy, User Experience, Product Development, Customer experience strategy (CX), Journey Mapping, Customer Engagement, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Web Design and Development, Cascading Style Sheets (CSS), Front-End Web Development, Application Deployment
Intermediate · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Service Recovery, B2B Sales, Account Management, Account Strategy, Negotiation, Customer experience strategy (CX), Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Sales, Customer Relationship Management (CRM) Software, Customer Retention, Emotional Intelligence, Sales Strategy, Customer experience improvement, Persuasive Communication, Selling Techniques, Value Propositions, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months
National Taiwan University
Skills you'll gain: Production Planning, Financial Management, Production Management, Financial Analysis, Economics, Capital Budgeting, Business Management, Marketing, Marketing Strategies, Promotional Strategies, Advertising, Business Economics, Business Operations, Business Planning, Consumer Behaviour, Cash Flows, Supply Chain Management, Market Research, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Content Scheduling, Facebook, Social Media Management, Scheduling, Social Media Content, Social Media, Content Creation, Content Management Systems, Live Streaming, Digital Marketing Tools, Shared Media, Video Production
Intermediate · Guided Project · Less Than 2 Hours

Yale University
Skills you'll gain: Health Promotion, Health Education, Media and Communications, Behavioral Health, Digital Analysis, Persuasive Communication, Program Evaluation, Digital Communications, Survey Creation, Public Health
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Instagram, Content Performance Analysis, Content Optimization, Social Media Content, Social Media Management, Data-Driven Marketing, Social Media Analytics, Social Media Marketing, Brand Marketing, Social Media Strategy, Content Strategy, Customer Engagement, Performance Analysis, Performance Metric, Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adaptability, Diversity and Inclusion, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Leadership, Communication, Professional Development, Cultural Diversity, Emotional Intelligence, Initiative and Leadership, Empathy & Emotional Intelligence, Empathy, Trustworthiness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Content, Content Creation, Social Media, Social Media Marketing, Drive Engagement, Target Audience
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Canva (Software), Animations, Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Collaborative Software, Social Media Content, Motion Graphics, Social Media, Social Media Marketing, Content Creation, Social Media Strategy, Multimedia, Shared Media, Photo/Video Production and Technology, User Accounts
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks