Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, System Configuration, Peripheral Devices, Data Storage Technologies, Microsoft Windows, Software Installation, General Networking, Display Devices

Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Relationship Management, Problem Management, Customer Support, Amazon Web Services, Technical Support and Services, Customer and Client Support, Communication, Consultative Approaches, Technical Support, Cloud Security, Automation, Collaboration, Incident Management, Generative AI

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security)

Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Workflows, Prompt Engineering Tools, Generative AI, AI literacy, Sales, Sales Enablement, AI Orchestration, Large Language Modeling, ChatGPT, Generative AI Agents, AI Personalization, Productivity, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Ideation

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), Apple software proficiency, File Management, Knowledge of Apple Software, TCP/IP, User Provisioning, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Enterprise Application Management, Network Support, Software Installation, General Networking, Data Management

Skills you'll gain: Data Import/Export, Data Wrangling, Data Analysis, Exploratory Data Analysis, Java, Data Processing, Data Manipulation, Java Programming, Statistical Methods, Statistics

Skills you'll gain: Amazon Web Services, Debugging, Email Automation, Business Process Automation, Automation, AWS Identity and Access Management (IAM), Serverless Computing, Amazon DynamoDB, API Gateway, User Accounts

Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, AI Enablement, System Support, Data Ethics, LLM Application, Model Evaluation, Strategic Planning

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support

Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Google Gemini, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Group Policy, Mobile Security, Records Management, Cloud Management, Data Storage, Security Management, Technical Support and Services

Skills you'll gain: Data Warehousing, Data Modeling, Database Design, SQL, Business Intelligence, Databases, Relational Databases, Database Theory, Database Architecture and Administration, Database Management, Data Integrity, Data Analysis, Query Languages, Data-Driven Decision-Making, Analysis, Diagram Design

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management