IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Responsible AI, Generative AI, AI Product Strategy, Google Cloud Platform, Cloud Management, Cloud Engineering, System Support, Data Ethics, Technical Communication, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment
Beginner · Guided Project · Less Than 2 Hours

AI Business School
Skills you'll gain: Prompt Engineering, Generative AI, Sales, Sales Enablement, Productivity, Sales Management, Large Language Modeling, ChatGPT, AI Product Strategy, Generative AI Agents, Responsible AI, AI Personalization, IT Management, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Operations Management, Business Transformation, Ideation
Beginner · Specialization · 1 - 3 Months
University of Minnesota
Skills you'll gain: Cybersecurity, Cloud Computing, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Data Security, Information Systems, Mobile Security, Emerging Technologies, Innovation, Business Transformation, Blockchain, Encryption, Wireless Networks, Virtualization, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Computer Architecture, Desktop Support, Data Storage Technologies, System Configuration, USB, Peripheral Devices, System Support, End User Training and Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Risk Management Framework, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Quality Monitoring, Auditing, Information Technology Infrastructure Library, Risk Management, Business Priorities, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management, Capacity Management, Staff Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Risk Management, Project Controls, Project Management, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, IT Security Architecture, Agile Methodology, Scrum (Software Development), Change Control, Compliance Management, Waterfall Methodology
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Import/Export, Collaborative Software, Technical Communication, Technical Documentation, Graphical Tools, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Relational Databases, Data Storage Technologies
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: IT Management, Project Risk Management, Technical Management, Risk Management, Project Management, Generative AI, Case Studies, Resource Allocation, Innovation, Business Ethics, Decision Making
Beginner · Course · 1 - 4 Weeks