
Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Setting Appointments, Writing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Creative Design, Graphic and Visual Design Software, Graphic and Visual Design, Design, Visual Design, Entrepreneurship, Critical Thinking
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Serial Peripheral Interface, Embedded Software, Telecommunications, Internet Of Things, Communication Systems, Embedded Systems, Computer Hardware, Digital Communications, Automation, Hardware Troubleshooting, Debugging, Remote Access Systems, Python Programming, System Configuration, Image Analysis, Software Installation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Microsoft Azure, Docker (Software), YAML, Containerization, Application Deployment, CI/CD, Security Controls, General Networking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Media Marketing, Brand Management, AI Personalization, Generative AI
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Mainframe Technologies, Mainframe Computing, Cloud Applications, Platform As A Service (PaaS), Data Migration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Photo Editing, Photography, Color Matching, Image Quality, Computer Graphic Techniques, Color Theory, Editing, Design Elements And Principles
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability
Beginner · Course · 1 - 4 Weeks