
Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Insights, Driving engagement, Customer Service, Ethical Standards And Conduct, Customer Retention, Operational Efficiency, Predictive Modeling, Continuous Monitoring
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Drive Engagement, Telecommuting, Experience Design, Business Process Management, Virtual Environment
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Data Ethics, Responsible AI, Human Resources Software, Workforce Planning, Human Resources, Human Resource Strategy, Employee Engagement, AI Enablement, Human Resources Management and Planning, Regulatory Compliance, Compliance Reporting, Human Resource Management, People Analytics, Compliance Management, Human Resource Policies, Recruitment Strategies, ChatGPT, Employee Retention, Recruitment, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: MarTech, Data-Driven Marketing, Marketing Automation, AI Personalization, Marketing Analytics, Personalized Campaigns, Digital Marketing, Marketing Strategies, Digital Marketing Campaigns, Digital Marketing Tools, Customer Analysis, Digital Advertising, Predictive Analytics, Image Analysis, Artificial Intelligence, Customer Engagement, Content Optimization, Search Engine Optimization, HubSpot CRM, Advertising
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, Agentic Workflows, AI Orchestration, LLM Application, Large Language Modeling, Generative AI Agents, Process Modeling, Tool Calling, Agentic systems, Application Deployment, Enterprise Application Management, Program Development, Development Environment, Model Evaluation
Beginner · Project · Less Than 2 Hours

AI Business School
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, AI Personalization, Generative AI, HR Tech, Personalized Campaigns, Artificial Intelligence, AI Enablement, ChatGPT, AI Integrations, Human Resources, Large Language Modeling, Ideation, Content Creation, Innovation, Business Transformation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Project Management, Agile Project Management, Project Management Software, Stakeholder Communications, Diagram Design, Agile Methodology
Intermediate · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: User Story, Negotiation, Data Presentation, Product Requirements, Risk Management, Professional Development, Drive Engagement
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsible AI, Social Media Analytics, Social Network Analysis, Data Ethics, Driving engagement, Social Impact, Behavioral Economics, Network Analysis, Game Design, Digital Analysis, AI literacy, Social Sciences, Systems Thinking, Research, Psychology
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Digital pedagogy, Technical Communication, Diversity Equity and Inclusion Initiatives, Social Impact, Computational Thinking, Computer Science, Curriculum Development, Informatics, Innovation, Technical Writing
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Data-Driven Decision-Making, Data Strategy, Data Literacy, Business Transformation, Digital Transformation, Business Analytics, Strategic Decision-Making, Analytics, Microsoft Power Platform, Data Quality, No-Code Development, Big Data, Strategic Leadership, Advanced Analytics, Business Modeling, Artificial Intelligence, Competitive Analysis, Employee Engagement, Strategic Communication, Deep Learning
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Prompt Engineering, ChatGPT, Security Testing, Exploit development, Responsible AI, API Testing, AI Integrations, Data Ethics, Penetration Testing, OpenAI, Exploitation techniques, Vulnerability Scanning, Generative AI
Beginner · Course · 1 - 3 Months