
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Community Development, Sustainable Development, Water Sustainability, Social Impact, Social and Human Services, Sustainable Architecture, Architectural Design, Climate Change Adaptation, Sustainable Design, Energy and Utilities, Building Design, Climate Change Mitigation, Construction, Sustainable Technologies, Design Strategies, Sustainability Standards, Resilience, Environmental Issue, Project Finance, Case Studies
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, Business Modeling, Entrepreneurship, Innovation, Operational Excellence, Value Propositions, Business Process Management, Design Thinking, Business Strategies, Customer experience strategy (CX), Product Development, Emerging Technologies
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Employee Engagement, HR Tech, AI Personalization, AI Enablement, Generative AI, Employee Surveys, Human Resource Strategy, Real Time Data, Data-Driven Decision-Making, Case Studies, Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Milestones (Project Management), Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making, Drive Engagement, Goal Setting, Needs Assessment
Intermediate · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Stress Management, Resilience, Mental Health, Mindfulness, Physiology, Psychology, Self-Awareness, Emotional Intelligence, Cognitive Behavioral Therapy, Scientific Methods, Mental Health Diseases and Disorders, Social Skills
Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Project Finance, Sustainable Development, Environmental Social And Corporate Governance (ESG), Private Equity, Capital Markets, Economic Development, Innovation, Loans, Sustainability Standards, Financial Market, Investments
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Financial Market, Derivatives, Investments, Capital Markets, International Finance, Financial Trading, Securities Trading, Market Liquidity, Finance, Investment Management, Financial Services, Futures Exchange, Risk Analysis, Return On Investment, Equities, Portfolio Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Natural Language Processing, Model Evaluation, Embeddings, Text Mining, Logistic Regression, Artificial Intelligence and Machine Learning (AI/ML), Statistical Modeling, Machine Learning Methods, Classification Algorithms, Unstructured Data, Deep Learning, Probability Distribution, Linear Algebra, Algorithms
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks

Tata Institute of Social Sciences
Skills you'll gain: Public Policies, Policy Development, Policty Analysis, Research, and Development, Governance, Policy Analysis, Social and Human Services, Economics, Policy, and Social Studies, Program Implementation, Social Justice, Public Administration, Community Development, Diversity and Inclusion, Advocacy, Program Evaluation, Empowerment, Stakeholder Engagement
Beginner · Course · 1 - 3 Months