Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, Application Deployment, IT Infrastructure, Computing Platforms
★ 4.8 (190) · Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Office Procedures, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Property Management Systems, Operational Efficiency
★ 4.7 (71) · Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Mapping, Data Dictionary, Data Quality, Data Transformation, Data Integrity, Data Validation, Data Integration, Health Informatics, Relational Databases, SQL, Query Languages
★ 4.2 (67) · Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, De-escalation Techniques, Social Justice, Policy Analysis, Research, and Development, Public Policies, Policy Analysis, Public Health, Epidemiology, Community Organizing, Law, Regulation, and Compliance, Health Policy, Research, Case Law
★ 4.8 (503) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Web Analytics and SEO, Search Engine Optimization, Generative Engine Optimization (GEO), Content Marketing, Web Analytics, Blogs, Content Optimization, Search Engine Marketing, Content Creation, Content Performance Analysis, Content Development and Management, Digital Marketing Tools, Digital Marketing, Growth Strategies, Content Strategy, Market Research, Brand Management
★ 4.8 (39) · Beginner · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Active Listening, Business Writing, Concision, Non-Verbal Communication, Responsible AI, Writing, Persuasive Communication, Team Collaboration, Virtual Teams, Interpersonal Communications, Stakeholder Engagement, Organizational Change, Google Gemini, Anthropic Claude, Change Management, Generative AI, Communication, Strategic Communication, Marketing Communications, Strategic Marketing
★ 4.5 (57) · Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Video Editing, Adobe Premiere, Video Production, Post-Production, Photo/Video Production and Technology, Timelines, Editing, File Management
★ 4.7 (27) · Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Technical Standard, General Data Protection Regulation (GDPR), Personally Identifiable Information, Information Privacy, Case Law, Medical Privacy, Court Systems, Telecommunications, Legal Writing, Law, Regulation, and Compliance, Legal Research, Ethical Standards And Conduct, Data Ethics, European History, International Relations, Interoperability, Data Security, Regulation and Legal Compliance, Ancient History, Cybersecurity
★ 4.4 (385) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Reconciliation, Accounting Records, Bookkeeping, Financial Reporting, Finance, Accounting, Record Keeping, Financial Statements, Automation
★ 4.4 (113) · Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, Personalized Service, Operations Support Systems, Customer Analysis, Telecommunications, Customer Retention, Network Performance Management, Responsible AI, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Architecture, Computer Networking, Emerging Technologies, Digital Communications, Generative AI Agents, Generative AI, Network Protocols, System Design and Implementation, Communication
★ 4.5 (21) · Advanced · Specialization · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Adaptability, Decision Making, Self-Awareness, Planning, Personal Development, Dealing With Ambiguity, Independent Thinking, Higher Education, Lifelong Learning, Critical Thinking, Goal Setting, Family Support, Open Mindset, Research
★ 4.8 (736) · Beginner · Course · 1 - 4 Weeks

Novartis
Skills you'll gain: Pre-Clinical Development, Clinical Trials, Pharmacology, Drug Development, Clinical Research, Pharmaceuticals, Competitive Intelligence, Medical Science and Research, Pharmaceutical Terminology, Safety Assurance, Biotechnology, Biochemistry
★ 4.8 (162) · Intermediate · Course · 1 - 4 Weeks