Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado System
Skills you'll gain: Unified Modeling Language, Unit Testing, Software Design, Technical Design, Object Oriented Design, Software Engineering, Software Development Tools, JUnit, Systems Design, Data Ethics, Test Automation, Software Architecture, Software Development Methodologies, Dataflow
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Continuous Improvement Process, Student-Centred Learning, Innovation, Education and Training, Higher Education, Program Evaluation, Community Development, International Relations, Initiative and Leadership, Teaching, Visionary, Adult Learning Principles, Systems Thinking, Policy Analysis, Leadership, Empowerment, Instructional Design, Collaboration, Leadership and Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

SkillUp
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Microsoft Copilot, Software Architecture, OpenAI, Code Review, Unit Testing, Software Design, API Design, LLM Application, Debugging, Software Development, Application Development, Application Design, Back-End Web Development, Database Design, Python Programming, Automation, Version Control
Intermediate · Specialization · 3 - 6 Months
Imperial College London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Virtual Environment, 3D Assets, Visualization (Computer Graphics), Android Development, Computer Graphics, Android Studio, Computer Graphic Techniques, Animations, Interaction Design
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, Ethical Standards And Conduct, AI Product Strategy, End User Training and Support, Human Computer Interaction, User Feedback, Information Privacy
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Histogram, Generative AI, Data Literacy, Data Visualization, Data Presentation, Statistical Hypothesis Testing, Scientific Methods, Descriptive Statistics, Data Storytelling, Statistics, Data Analysis, Data Ethics, Experimentation, Data Science, Data-Driven Decision-Making, Research Design, Responsible AI, Statistical Visualization, Research, Artificial Intelligence
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), Data Storytelling, User Centered Design, User Experience Design, Human Computer Interaction, Usability Testing, User Research, Design Elements And Principles
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Technical Communication, Verbal Communication Skills, Target Audience, Strategic Communication, Communication, Business Communication, Persuasive Communication, Professional Development, Leadership, Influencing, Organizational Leadership, Active Listening, Culture, Overcoming Obstacles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Management, Product Lifecycle Management, Product Development, Go To Market Strategy, Agile Methodology, Market Research
Advanced · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Internet Of Things, Cloud Computing Architecture, API Design, Amazon Web Services, Network Protocols, Embedded Software, Telecommunications, Middleware, Application Programming Interface (API), Application Security, Microservices, Cloud Services, Cloud Platforms, Cybersecurity, Wireless Networks
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Nursing Administration, Health Informatics, Education and Training, Clinical Informatics, Clinical Leadership, Nurse Education, Learning Management Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance, Compliance Management, Information Privacy, Prompt Engineering, Ethical Standards And Conduct, Artificial Intelligence, Intellectual Property, Generative AI Agents, Critical Thinking
Beginner · Course · 1 - 4 Weeks