Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Lund University
Skills you'll gain: Climate Change Mitigation, Climate Change Adaptation, Environment, Environmental Engineering and Restoration, Sustainable Development, Energy and Utilities, Sustainable Architecture, Scientific Methods, Sustainable Technologies, Policty Analysis, Research, and Development, Transportation Operations, Environmental Policy, Governance
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Emotional Intelligence, Sales, Technical Writing, Verbal Communication Skills, Storytelling, Communication Strategies, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

University of Arizona
Skills you'll gain: Ancient History, Physics, Mechanics, Physical Science, Science and Research, World History, Scientific Methods, Chemistry, Biology, Life Sciences, Engineering, Scientific, and Technical Instruments, Applied Mathematics
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Executive Presence, Succession Planning, Organizational Structure, Diversity Equity and Inclusion Initiatives, Organizational Leadership, Engineering Management, Team Building, People Management, Team Leadership, Telecommuting, Business Leadership, Leadership, Leadership Development, Virtual Teams, Personal Development, Communication, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Research Reports, Technical Documentation, Technical Writing, Scientific Methods, Engineering Documentation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Lifecycle Management, Project Management, Digital Transformation, Business Acumen, Sustainable Engineering, Customer Service, Product Management, Electronic Hardware, Electronic Systems, Engineering Design Process, Cultural Sensitivity, Data Ethics, Internet Of Things, Collaboration, Artificial Intelligence, Business Communication, Teamwork, Risk Management, Leadership, Generative AI
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Security Controls, Security Awareness, Change Control, Cybersecurity, Security Management, Data Security, Safety and Security, Cyber Security Policies, Configuration Management, Data Ethics, Data Integrity, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Markov Model, Biological Engineering, Molecular Biology, Biotechnology, Bioinformatics, Simulation and Simulation Software, Mathematical Modeling, Engineering Analysis, Electrical Engineering, Engineering Design Process, Computational Thinking, Simulations, Biochemistry, Computational Logic, Differential Equations, Cell Biology, Technical Design, Failure Analysis, Hazard Analysis, Numerical Analysis
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Structures, Algorithms, Graph Theory, Programming Principles, Theoretical Computer Science, Computer Science, Computer Programming, Python Programming, Pandas (Python Package), Machine Learning Algorithms, Computational Thinking, C++ (Programming Language), Data Architecture, Random Forest Algorithm, Performance Tuning, Object Oriented Programming (OOP), Network Analysis, Program Development, Problem Solving, Debugging
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Feasibility Studies, Software Development Methodologies, Business Analysis, Software Design, Business Process Modeling, Process Flow Diagrams, Communication, Stakeholder Communications, Business Communication, Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Responsible AI, Technology Roadmaps, Organizational Change, Stakeholder Engagement, Change Management, Google Gemini, Anthropic Claude, Business Strategy, Strategic Leadership, Business Leadership, ChatGPT, Business Transformation, Technology Strategies, Digital Transformation, Leadership, Generative AI, Initiative and Leadership, Organizational Skills, Communication Strategies, Communication
Beginner · Specialization · 1 - 4 Weeks