Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Arizona
Skills you'll gain: Ancient History, Physics, Mechanics, Physical Science, Science and Research, World History, Scientific Methods, Chemistry, Biology, Life Sciences, Engineering, Scientific, and Technical Instruments, Applied Mathematics
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Semiconductors, Electronics Engineering, Computer Architecture, Hardware Architecture, Thermal Management, Scalability, Systems Integration, Manufacturing Processes, Technical Standard, Reliability
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Public Health and Disease Prevention, Public Health, Environmental Science, Infectious Diseases, Preventative Care, Health Policy, Health Care Procedure and Regulation, Policty Analysis, Research, and Development, Climate Change Adaptation, Governance, Food Safety and Sanitation, Law, Regulation, and Compliance, Case Studies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Timelines, Brainstorming, Ideation, Product Design, Project Design, Design Thinking, Persona Development, Workflow Management, User Centered Design, Teamwork, Collaborative Software, Collaboration, Innovation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Feasibility Studies, Software Development Methodologies, Business Analysis, Software Design, Business Process Modeling, Process Flow Diagrams, Communication, Stakeholder Communications, Business Communication, Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, Public Health, Safety Standards, Public Policies, Policy Analysis, Health Policy, Law, Regulation, and Compliance, Community Health, Risk Analysis, Case Studies
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Linear Algebra, Markov Model, Geometry, Arithmetic, Algebra, General Mathematics, Advanced Mathematics, Probability, Mathematics and Mathematical Modeling, Mathematical Theory & Analysis, Mathematical Modeling, Applied Mathematics, Statistical Methods, Engineering Analysis
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Course Development, Education Software and Technology, Learning Management Systems, Quality Assurance, Systems Analysis, Solution Design, Digital Transformation, Technical Documentation, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Stormwater Management, Public Works, Environmental Engineering, Landscape Architecture, Civil Engineering, Water Sustainability, Sustainable Development, Land Development, Architectural Design, Sustainable Design, Community Development, Environmental Issue, Public Health
Intermediate · Course · 1 - 4 Weeks

Genentech
Skills you'll gain: Clinical Data Management, Clinical Trials, Interactive Data Visualization, Drug Development, Data Presentation, R (Software), Pharmaceuticals, Shiny (R Package), Data Visualization, Statistical Reporting, Data Modeling, R Programming, Technical Communication, Data Manipulation, Statistical Programming, Data Transformation, Data Science, Data Integration
Intermediate · Course · 1 - 3 Months

MathWorks
Skills you'll gain: Computer Vision, Image Analysis, Matlab, Applied Machine Learning, Machine Learning, Supervised Learning, Predictive Modeling, Visualization (Computer Graphics), Data Validation, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Sustainable Development, Systems Thinking, Sustainable Business, Sustainable Technologies, Sustainability Standards, Policy Development, Environmental Policy, Environmental Science, Climate Change Programs, Innovation, Environment and Resource Management, Natural Resource Management, Mathematical Modeling, Governance, Geospatial Information and Technology
Beginner · Course · 1 - 3 Months