Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Collaborative Software, Billing & Invoicing, Intranet, Automation
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Agile Project Management, Productivity Software, Organizational Skills, Project Management Software, Prioritization, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Database Development, Data Warehousing, SQL, Data Integration, Extract, Transform, Load
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Data Transformation, Data Pipelines, Data Flow Diagrams (DFDs), Extract, Transform, Load, Dataflow, Data Storage Technologies, Data Integration, Data Storage
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Cross Selling, Marketing Strategies, Sales Pipelines, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Social Media Marketing, Customer Retention, Customer Relationship Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Electrical Systems, Electric Power Systems, Energy and Utilities, Basic Electrical Systems, Environmental Issue, Sustainable Systems, Technology Solutions, Time Series Analysis and Forecasting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Business Process, Operational Efficiency, Business Process Improvement, Process Optimization, Customer experience improvement, Operational Analysis, Technology Strategies, Competitive Analysis, Business Strategy
Mixed · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: User Story, Functional Requirement, Requirements Analysis, User Requirements Documents, System Requirements, Software Documentation, Technical Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Collection, Research Design, Research Methodologies, Qualitative Research, Data Ethics, Quantitative Research, Research Reports, Data Integration, Data Storytelling, Surveys, Stakeholder Communications, Data Analysis, Data Visualization Software, Data Management, Analysis
Beginner · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: Data Science, Data Processing, Applied Machine Learning, Machine Learning, Geographic Information Systems, Big Data, Data Visualization, Data Analysis, Data Integration, Amazon Web Services, Cloud Computing, Matlab, Data Cleansing, Regression Analysis, Classification Algorithms
Beginner · Course · 1 - 4 Weeks