Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Yale University
Skills you'll gain: Negotiation, Contract Negotiation, Price Negotiation, Conflict Management, General Sales Practices, Selling Techniques, Sales, Persuasive Communication, Communication, Closing (Sales), Goal Setting, Sales Development, Collaboration, Empathy, Value Propositions, Team Collaboration, Strategic Thinking, Behavioral Economics, Psychology, Active Listening
★ 5 (6) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Key Performance Indicators (KPIs), Dashboard, Performance Measurement, Data-Driven Marketing, Business Intelligence, Performance Metric, Business Metrics, Performance Analysis, Email Marketing, Performance Reporting, Stakeholder Communications, Marketing Analytics, Data-Driven Decision-Making, Data Visualization, Campaign Management, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Total Seminars
Skills you'll gain: Vulnerability Scanning, Metasploit, Penetration Testing, Vulnerability Assessments, Cyber Security Assessment, Network Security, Vulnerability Management, Brute-force attacks, Exploitation techniques, Network Monitoring, Network Troubleshooting, Security Engineering, Network Analysis, Wireless Networks, Network Protocols, Data Manipulation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Business Intelligence, Excel Macros, Pandas (Python Package), Prompt Engineering, Forecasting, Data Storytelling, Time Series Analysis and Forecasting, Regression Analysis, Data Quality, Responsible AI, ChatGPT, Microsoft Excel, Data Analysis, Report Writing, Interactive Data Visualization, Data Modeling, Generative AI, Data Visualization, Exploratory Data Analysis, Statistical Analysis
★ 4.4 (479) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Amazon Redshift, Data Import/Export, Data Migration, Identity and Access Management, Data Store, Google Cloud Platform, SQL, Query Languages, Data Modeling, Role-Based Access Control (RBAC), Database Design, Data Warehousing, Relational Databases, Data Architecture, Database Architecture and Administration, Data Integration, Data Sharing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Office, Calendar Management, Collaborative Software, Productivity Software, Email Automation, Project Management Software, Organizational Skills, Collaboration, Team Management, Scheduling, File Management, Multimedia, Business Communication, Data Sharing
Intermediate · Course · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: C++ (Programming Language), C and C++, Object Oriented Programming (OOP), Object Oriented Design, Algorithms, C (Programming Language), Programming Principles, Computer Programming, Graph Theory, Code Reusability, Memory Management, Data Structures, File I/O
★ 4.4 (2.3K) · Intermediate · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, White-Box Testing, Systems Development Life Cycle, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
★ 4.6 (655) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon S3, Amazon Elastic Compute Cloud, Identity and Access Management, AWS CloudFormation, Amazon Web Services, Amazon DynamoDB, Serverless Computing, Containerization, AWS Kinesis, Amazon CloudWatch, Application Deployment, Databases, Cloud Computing Architecture, Scalability, Docker (Software), Amazon Redshift, User Provisioning, Infrastructure as Code (IaC), Cloud Storage
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Security Engineering, Security Requirements Analysis, Risk Management Framework, Systems Engineering, Information Systems Security Assessment Framework (ISSAF), System Implementation, Information Systems Security, Security Controls, Security Management, Information Assurance, Verification And Validation, Systems Development Life Cycle, Systems Integration, Change Control
Beginner · Course · 1 - 3 Months
Amazon Web Services
Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Cloud Solutions, Identity and Access Management, Amazon Web Services, Software Architecture, IT Security Architecture, Back-End Web Development, API Gateway, Hybrid Cloud Computing, Cloud Engineering, Systems Architecture, Cloud Management, Information Technology Architecture, Cloud Computing, Data Analysis, Data Visualization
★ 4.8 (569) · Intermediate · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Professional Networking, Productivity, Time Management, Social Media Strategy, Relationship Building, Social Media, Growth Mindedness, Resilience, Negotiation, LinkedIn, Customer Relationship Management, Social Media Marketing, Positivity, Employee Engagement, Sales Prospecting, Prioritization, Overcoming Obstacles, Empowerment, Professional Development, Personal Development
Beginner · Specialization · 3 - 6 Months