Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Field-Programmable Gate Array (FPGA), Electronic Systems, Electronic Hardware, Electronics, Hardware Design, Electronics Engineering, Serial Peripheral Interface, Electrical and Computer Engineering, Computational Logic, Microarchitecture, Electrical Engineering, Computer Architecture, Schematic Diagrams, Semiconductors, Hardware Architecture, Electronic Components, Internet Of Things, Verification And Validation, Simulation and Simulation Software, Design Software
★ 4.5 (200) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Canva (Software), Digital Design, Design Elements And Principles, Product Design, Design Software, Graphic and Visual Design Software, Creative Design, Layout Design, Graphic Design, Intellectual Property, Product Promotion, Digital Marketing Tools, E-Commerce, Color Matching, Digital Publishing, Digital Content, Digital Assets, Marketing
★ 4.4 (1.4K) · Advanced · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: AI Security, USB, Threat Modeling, Hardware Design, Electronic Hardware, Model Deployment, CI/CD, Electronics, Security Engineering, Electrical Systems, Electronic Systems, Routing Protocols, Electrical Power, Electronics Engineering, Electrical Engineering, Computer-Aided Design, Electronic Components, Schematic Diagrams, Technical Design, Design Software
★ 4.4 (11) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Timelines, Brainstorming, Ideation, Project Schedules, Product Design, Design Thinking, Persona Development, Action Oriented, User Centered Design, Teamwork, Collaborative Software, Collaboration, Team Oriented
★ 4.4 (86) · Beginner · Guided Project · Less Than 2 Hours

Skillshare
Skills you'll gain: Layout Design, Interactive Design, UI/UX Strategy, User Experience, Persona (User Experience), User Flows, Graphic and Visual Design, Digital Design, Data Sharing, Design Reviews, Design Software, Color Matching, Version Control
★ 4.3 (49) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: SketchUp (3D Modeling Software), 3D Modeling, 3D Assets, Visualization (Computer Graphics), Computer Graphic Techniques, Layout Design, Software Visualization
★ 4.8 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Design Software, Diagram Design, Technical Design, Design, Open Source Technology, Software Installation, Data Import/Export
★ 4.1 (33) · Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Engineering Design Process, Engineering Drawings, Prototyping, Assembly Drawing, Product Design, Drafting and Engineering Design, Product Development, Hardware Design, Technical Drawing
★ 4.6 (92) · Beginner · Course · 1 - 4 Weeks

Clemson University
Skills you'll gain: Data Structures, Algorithms, Theoretical Computer Science, Computer Programming, Computer Science, Probability, Design Strategies, Analysis
★ 4.2 (39) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting
★ 4.1 (32) · Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, Software Design, JSON, Android Development
★ 4.5 (599) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Scalability, Change Management, Performance Analysis
★ 2.8 (8) · Intermediate · Course · 1 - 4 Weeks