Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

Skills you'll gain: Google Gemini, Generative AI, Google Workspace, Google Cloud Platform, Productivity Software, Prompt Engineering, Large Language Modeling, Enterprise Security, Cloud Security

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership

Skills you'll gain: Serverless Computing, Cloud-Native Computing, Containerization, Kubernetes, DevOps, Cloud Management, Cloud Computing, Application Deployment, Cloud Infrastructure, Cloud Security, Application Security, Artificial Intelligence and Machine Learning (AI/ML), Data Migration

Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Computing, Service Level Agreement, Cloud Computing Architecture, Cloud Platforms, Virtualization, Application Deployment, User Provisioning

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Transformation, Business Intelligence, Data Modeling, Interactive Data Visualization, Data Manipulation, Dashboard, Data Visualization Software, Microsoft Excel, SQL Server Reporting Services, Data Warehousing, Data Sharing, Data Integration

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Scalability, Data Storage Technologies, Disaster Recovery

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

Skills you'll gain: Data Modeling, General Data Protection Regulation (GDPR), Data Management, Data Governance, Data Strategy, Digital Transformation, Data Literacy, Data Quality, Business Intelligence, Business Analytics, Information Privacy, Data-Driven Decision-Making, Data Visualization, Data Analysis, Big Data, Artificial Intelligence, Business Strategy

Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming

Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement