Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Integration, Spreadsheet Software, Excel Formulas, Performance Measurement, Excel Macros, Business Intelligence, Data Visualization Software, Data Presentation, Data Visualization, Microsoft Office, Microsoft 365, Productivity Software, Data Entry, File Management, Document Management, Data Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: AI Security, Open Web Application Security Project (OWASP), Vulnerability Assessments, Vulnerability Management, Application Security, Security Controls, Security Testing, Authentications, Threat Management, Dependency Analysis, Application Programming Interface (API), API Design, Risk Analysis, Data Validation, Supply Chain
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: ArcGIS, Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, GIS Software, Data Mapping, Geospatial Information and Technology, Data Visualization, Metadata Management, Query Languages, Global Positioning Systems, Quantitative Research, Data Compilation, Typography, Data Manipulation, Data Storytelling, Data Modeling, Design Elements And Principles, Image Analysis
Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Project Closure, Engineering Management, Project Schedules, Project Controls, Work Breakdown Structure, Project Management Life Cycle, Scheduling, Project Implementation, Earned Value Management, Project Management, Timelines, Project Performance, Project Planning, Resource Planning, Resource Management, Resource Allocation, Forecasting, Performance Metric
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Personalization, AI Enablement, Artificial Intelligence, Human Computer Interaction, Human Centered Design, Responsible AI, User Flows, User Experience Design, Context Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, C and C++, Data Import/Export, C++ (Programming Language), Object Oriented Programming (OOP), Data Validation, Object Oriented Design, Programming Principles, Computer Programming, Data Structures, File Management, Integrated Development Environments, Data Store, Software Documentation, Computer Science, Functional Design, Pseudocode, Maintainability
Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Distributed Computing, Cloud Infrastructure, Cloud Services, Big Data, Apache Spark, Cloud Computing, Cloud Storage, Cloud Platforms, Network Architecture, Computer Networking, File Systems, Apache Hadoop, Cloud Applications, Apache Mahout, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Data Storage, Middleware, Software-Defined Networking, NoSQL
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: ChatGPT, Prompt Engineering, Software Development Tools, Test Automation, Technical Design, Docker (Software), Technical Documentation, Unit Testing, Application Deployment, Application Programming Interface (API), Application Development, Technical Communication
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Strategic Sourcing, Supplier Management, Procurement, Vendor Management, Project Scoping, Market Analysis, Supply Chain, Market Intelligence, Market Research, Business Research, Data Collection, Project Documentation, Business Writing, Organizational Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Databases, User Interface and User Experience (UI/UX) Design, Database Theory, Application Frameworks, TypeScript
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: Model Context Protocol, OpenAI API, Retrieval-Augmented Generation, AI Workflows, AI Orchestration, OpenAI, LLM Application, Generative AI Agents, Embeddings, Cloud Deployment, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Tool Calling, ChatGPT, Artificial Intelligence, Vector Databases, Agentic systems, Prompt Engineering, Application Programming Interface (API), Responsible AI
Intermediate · Specialization · 1 - 3 Months