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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


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    Logical Operations

    Microsoft Excel 365: From Zero to Mastery

    Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Integration, Spreadsheet Software, Excel Formulas, Performance Measurement, Excel Macros, Business Intelligence, Data Visualization Software, Data Presentation, Data Visualization, Microsoft Office, Microsoft 365, Productivity Software, Data Entry, File Management, Document Management, Data Management, User Interface (UI)

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Secure AI: API and Dependency Risks

    Skills you'll gain: AI Security, Open Web Application Security Project (OWASP), Vulnerability Assessments, Vulnerability Management, Application Security, Security Controls, Security Testing, Authentications, Threat Management, Dependency Analysis, Application Programming Interface (API), API Design, Risk Analysis, Data Validation, Supply Chain

    Intermediate · Course · 1 - 4 Weeks

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    University of Toronto

    GIS, Mapping, and Spatial Analysis

    Skills you'll gain: ArcGIS, Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, GIS Software, Data Mapping, Geospatial Information and Technology, Data Visualization, Metadata Management, Query Languages, Global Positioning Systems, Quantitative Research, Data Compilation, Typography, Data Manipulation, Data Storytelling, Data Modeling, Design Elements And Principles, Image Analysis

    4.8
    Rating, 4.8 out of 5 stars
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    3K reviews

    Beginner · Specialization · 3 - 6 Months

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    Northeastern University

    Engineering Project Management Part 2

    Skills you'll gain: Project Closure, Engineering Management, Project Schedules, Project Controls, Work Breakdown Structure, Project Management Life Cycle, Scheduling, Project Implementation, Earned Value Management, Project Management, Timelines, Project Performance, Project Planning, Resource Planning, Resource Management, Resource Allocation, Forecasting, Performance Metric

    Beginner · Course · 1 - 3 Months

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    Coursera

    Agentic AI Content for Practitioners: Product

    Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Personalization, AI Enablement, Artificial Intelligence, Human Computer Interaction, Human Centered Design, Responsible AI, User Flows, User Experience Design, Context Management

    Intermediate · Course · 1 - 4 Weeks

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    Codio

    Programming in C++: A Hands-on Introduction

    Skills you'll gain: File I/O, C and C++, Data Import/Export, C++ (Programming Language), Object Oriented Programming (OOP), Data Validation, Object Oriented Design, Programming Principles, Computer Programming, Data Structures, File Management, Integrated Development Environments, Data Store, Software Documentation, Computer Science, Functional Design, Pseudocode, Maintainability

    4.6
    Rating, 4.6 out of 5 stars
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    1.3K reviews

    Beginner · Specialization · 3 - 6 Months

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    University of Illinois Urbana-Champaign

    Cloud Computing

    Skills you'll gain: Distributed Computing, Cloud Infrastructure, Cloud Services, Big Data, Apache Spark, Cloud Computing, Cloud Storage, Cloud Platforms, Network Architecture, Computer Networking, File Systems, Apache Hadoop, Cloud Applications, Apache Mahout, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Data Storage, Middleware, Software-Defined Networking, NoSQL

    4.3
    Rating, 4.3 out of 5 stars
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    2.1K reviews

    Intermediate · Specialization · 3 - 6 Months

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    Packt

    ChatGPT and Prompt Engineering for Software Development

    Skills you'll gain: ChatGPT, Prompt Engineering, Software Development Tools, Test Automation, Technical Design, Docker (Software), Technical Documentation, Unit Testing, Application Deployment, Application Programming Interface (API), Application Development, Technical Communication

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Apply Market-Scan for Top Suppliers

    Skills you'll gain: Strategic Sourcing, Supplier Management, Procurement, Vendor Management, Project Scoping, Market Analysis, Supply Chain, Market Intelligence, Market Research, Business Research, Data Collection, Project Documentation, Business Writing, Organizational Skills

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Offline-First Apps with Angular, Ionic, PouchDB and CouchDB

    Skills you'll gain: Databases, User Interface and User Experience (UI/UX) Design, Database Theory, Application Frameworks, TypeScript

    Intermediate · Course · 3 - 6 Months

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    Packt

    Mastering Customer Success

    Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals

    Beginner · Course · 1 - 3 Months

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    Edureka

    Building AI Agents with OpenAI

    Skills you'll gain: Model Context Protocol, OpenAI API, Retrieval-Augmented Generation, AI Workflows, AI Orchestration, OpenAI, LLM Application, Generative AI Agents, Embeddings, Cloud Deployment, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Tool Calling, ChatGPT, Artificial Intelligence, Vector Databases, Agentic systems, Prompt Engineering, Application Programming Interface (API), Responsible AI

    Intermediate · Specialization · 1 - 3 Months

Searches related to service design

service design thinking
medical device design
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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…142143144…741

In summary, here are 10 of our most popular service design courses

  • Microsoft Excel 365: From Zero to Mastery: Logical Operations
  • Secure AI: API and Dependency Risks: Coursera
  • GIS, Mapping, and Spatial Analysis: University of Toronto
  • Engineering Project Management Part 2: Northeastern University
  • Agentic AI Content for Practitioners: Product: Coursera
  • Programming in C++: A Hands-on Introduction: Codio
  • Cloud Computing: University of Illinois Urbana-Champaign
  • ChatGPT and Prompt Engineering for Software Development: Packt
  • Apply Market-Scan for Top Suppliers: Coursera
  • Offline-First Apps with Angular, Ionic, PouchDB and CouchDB: Packt

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