Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Data Entry, Spreadsheet Software, Customer Service, Data Maintenance, Data Security, Data Management, Microsoft Office, Data Integrity, Invoicing, Billing & Invoicing, User Accounts, Productivity Software, Editing

Skills you'll gain: International Finance, Policy Development, Policty Analysis, Research, and Development, Crisis Management

Skills you'll gain: Persona Development, Performance Measurement, Performance Metric, Smart Goals, Performance Analysis, Key Performance Indicators (KPIs), Social Media Strategy, Target Audience, Social Media Marketing, Social Media, Business Marketing, Goal Setting, Social Media Management, Active Listening, B2B Sales, Drive Engagement, Marketing Strategies, Marketing Planning, Digital Media Strategy, Social Media Analytics

Skills you'll gain: Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Responsible AI, Data Governance, Regulatory Compliance, Compliance Management, General Data Protection Regulation (GDPR), AI literacy, Information Privacy, Prompt Engineering, Regulatory Requirements, Ethical Standards And Conduct, Intellectual Property, Generative AI, Critical Thinking

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

Skills you'll gain: User Interface and User Experience (UI/UX) Design, Figma (Design Software), User Interface (UI), Mockups, Design Software, Adobe XD, Responsive Web Design, User Experience, User Experience Design, User Centered Design, Wireframing, Microsoft Copilot, Cascading Style Sheets (CSS), Prototyping

Skills you'll gain: Responsible AI, Automation, Artificial Intelligence, Cloud Infrastructure, Infrastructure Architecture, Agentic systems, AI Integrations, AI Personalization, Predictive Modeling, Business Operations

Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Lean Manufacturing, Service Improvement, Operations Management, Operational Excellence, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Workforce Planning, Process Improvement, Staff Management, Process Analysis, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services

Skills you'll gain: AI Enablement, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Development, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Data-Driven Decision-Making, AI Integrations, Process Optimization, Strategic Planning, Business Ethics, Ethical Standards And Conduct

Skills you'll gain: Business Transformation, Business Modeling, Social Impact, Philanthropy, Strategic Partnership, Sustainable Development, Organizational Change, Enterprise Modeling, Resource Management, Sustainable Business, Innovation, Economics, Leadership Studies, Professional Networking, Public Policies, Human Resources

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Materials science, AI literacy, Artificial Neural Networks, Process Modeling, Image Analysis, Computer Vision, Manufacturing Processes, Machine Learning

Skills you'll gain: Content Scheduling, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Marketing Automation, Automation, Account Management, Advertising, Marketing, Branding