Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Virginia
Skills you'll gain: Plan Execution, Strategic Planning, Organizational Strategy, Business Strategy, Data-Driven Decision-Making, Business Planning, Strategic Leadership, Strategic Decision-Making, Strategic Thinking, Governance, Analysis, Corporate Strategy, Enterprise Architecture, Organizational Structure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, Tableau Software, Data Governance, Collaborative Software, Agentic systems, Data Architecture, Enterprise Architecture, Governance, Analytics, Data Access, Security Controls, Dashboard, Role-Based Access Control (RBAC), Cloud Services, Trend Analysis, Customer Insights, Artificial Intelligence, Performance Management, Application Lifecycle Management, Business Metrics
Intermediate · Course · 1 - 4 Weeks

Neal Davis
Skills you'll gain: Prompt Engineering, Responsible AI, Model Evaluation, Generative Model Architectures, Model Deployment, Generative AI, Model Training, MLOps (Machine Learning Operations), AWS SageMaker, Amazon Web Services, Data Governance, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Large Language Modeling, Data Ethics, Taxonomy, Natural Language Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Software Documentation, Code Reusability, Model Training, Test Script Development, Continuous Delivery, Test Automation, Model Evaluation, Continuous Integration, Technical Documentation, API Design, Application Programming Interface (API), Data Validation, Applied Machine Learning, Machine Learning Methods, Maintainability, Version Control, Package and Software Management, Code Review
Intermediate · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Peer Review, Program Evaluation, Patient Evaluation, Formal Learning, Qualitative Research, Instructional and Curriculum Design, Education and Training, Educational Materials, Health Assessment, Pedagogy, Psychological Evaluations, Simulations, Teaching, Survey Creation, Clinical Assessment, Data Collection, Research Design, Instructional Design, Case Studies, Systems Thinking
Beginner · Specialization · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Pedagogy, Teaching, Instructional Design, Instructional and Curriculum Design, Instructional Strategies, Student Engagement, Lesson Planning, Educational Materials, Innovation, Student-Centred Learning, Curriculum Planning, Learning Theory, Open Source Technology, Learning Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Marketing, Social Media, Social Media Campaigns, Social Media Strategy, Social Media Analytics, Marketing Strategies, Marketing, LinkedIn, Digital Marketing, Facebook, Marketing Effectiveness, Customer Engagement, Customer Analysis, Marketing Communications, Consumer Behaviour, Global Marketing, Brand Awareness
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Interviewing Skills, Verbal Communication Skills, Cybersecurity, Communication Strategies, Communication, Professional Development, Penetration Testing, Personal Attributes, Stress Management, Branding, Adaptability, Collaboration, Negotiation, Digital Forensics
Beginner · Course · 3 - 6 Months

Skills you'll gain: Wealth Management, Financial Planning, Budget Management, Budgeting, Benefits Administration, Insurance, Investments, Finance, Investment Management, Insurance Policies, Estimation
Mixed · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Human Centered Design, Design Thinking, Complex Problem Solving, Social Impact, Entrepreneurship, Resourcefulness, Innovation, Problem Solving, Intercultural Competence, Systems Thinking, Community Development, Diversity and Inclusion, Organizational Structure, Resource Utilization, Organizational Change, Program Evaluation, Empowerment, Growth Strategies
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Basic Electrical Systems, Electronics, Electronics Engineering, Electronic Systems, Electronic Hardware, Electrical Engineering, Electrical Systems, Electronic Components, Control Systems, Hardware Design, Embedded Systems, Machine Controls, Embedded Software, Programming Principles, Computer Programming
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Model Optimization, Fine-tuning, Model Deployment, Data Preprocessing, Model Training, Model Evaluation, Technical Communication, Computer Vision, Image Analysis, Application Deployment, Technical Documentation, Technical Writing, Professional Development, Professional Networking, Artificial Intelligence and Machine Learning (AI/ML), Data Pipelines, Storytelling
Intermediate · Course · 1 - 4 Weeks