Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Coursera
Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Pipelines, AI Personalization, Sales Operations, Responsible AI, Lead Generation, Sales Development, Generative AI Agents, Competitive Analysis, Sales Management, Marketing Automation, Customer Relationship Management (CRM) Software, Account Management, Business Process Automation, Business Intelligence, Workflow Management, Market Analysis, Data-Driven Decision-Making, Forecasting
Intermediate · Specialization · 1 - 3 Months

Tableau Learning Partner
Skills you'll gain: Data Visualization Software, Spatial Data Analysis, Tableau Software, Data Storytelling, Interactive Data Visualization, Data Presentation, Stakeholder Communications, Geospatial Mapping, Business Reporting, Data Analysis, Business Analytics, Data Mapping
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Usability, Usability Testing, Problem Solving, Human Factors, User Experience Design, Human Centered Design, Critical Thinking and Problem Solving, Creativity, Human Factors Engineering, User Research, Decision Making, Human Computer Interaction, Human Learning, User Interface (UI), Data Collection, Human Machine Interfaces, Research Design, Computer Displays, Accident Prevention, Control Systems
Intermediate · Specialization · 3 - 6 Months

EDUCBA
Skills you'll gain: Technical Drawing, Engineering Drawings, Mechanical Drawings, Computer Aided Three-Dimensional Interactive Application (CATIA), Assembly Drawing, 3D Modeling, Mechanical Design, Drafting and Engineering Design, Computer-Aided Design, Visualization (Computer Graphics), File Management, Engineering Design Process, Interoperability
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Financial Statements, Business Planning, Organizational Structure, Financial Analysis, Business Strategy, International Finance, Target Market, Market Research, Global Marketing, Operating Cost, Consumer Behaviour, Cost Accounting, Management Accounting, Market Analysis
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Intellectual Property, Research, Research Methodologies, Personal Development, Research Design, Research and Design, Curiosity, Science and Research, Problem Solving, Persistence, Persuasive Communication, Time Management, Student Engagement, Goal Setting, Journals, Communication, Ethical Standards And Conduct, Strategic Thinking, Decision Making, Safety and Security
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prototyping, User Interface (UI) Design, Usability, User Research, Interactive Design, Design Strategies, UI/UX Research, User Centered Design, Mockups, Visual Design, Usability Testing, Graphic and Visual Design Software, Figma (Design Software), Design Thinking, Design Elements And Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Work Breakdown Structure, Agile Methodology, Agile Project Management, Project Documentation, Quality Management, Project Management Life Cycle, Project Management, Kanban Principles, Waterfall Methodology, Project Planning, Earned Value Management, Project Schedules, Scaled Agile Framework, Organizational Structure
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, Organizational Change, Change Management, Corporate Strategy, Business Transformation, Organizational Strategy, Business Leadership, Process Development, Growth Strategies, Organizational Structure, Product Development, Customer Analysis, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Product Marketing, Product Demonstration, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing
Beginner · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Marketing Channel, Customer Demand Planning, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Process Optimization, Strategic Partnership, Coordination, Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Competitive Analysis, Product Strategy, Product Management, Strategic Prioritization, Market Analysis, Product Roadmaps, Goal Setting, Business Strategy, Strategic Thinking, Strategic Decision-Making, Team Motivation, Market Dynamics, Customer Insights, Regulatory Compliance
Beginner · Course · 1 - 4 Weeks