Network support courses can help you learn troubleshooting techniques, network configuration, security protocols, and performance monitoring. You can build skills in diagnosing connectivity issues, managing network devices, and implementing security measures. Many courses introduce tools like Wireshark for packet analysis, Cisco Packet Tracer for simulation, and various network management software, allowing you to practice real-world applications of your skills.

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Computer Security Incident Management, Exploitation techniques
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Intrusion Detection and Prevention, Linux Commands
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Workforce Management, Google Workspace, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Workflow Management, Operations, Data Management
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, File Management, Network Support, Operating System Administration, System Configuration, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Network Administration, Remote Access Systems, Application Security, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Operating Systems, Operating System Administration, Technical Support, System Support, Technical Support and Services, Remote Access Systems, Debugging, Issue Tracking, Performance Tuning, Software Installation, Patch Management, Microsoft Office
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Virtualization and Virtual Machines, Network Security, Virtualization, Operating Systems, Hardware Troubleshooting, Information Technology Operations, Network Troubleshooting, Computer Hardware, Network Support, Cloud Computing, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Operating System Administration, Network Infrastructure, Data Storage, Peripheral Devices
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Google Cloud Platform, Virtual Networking, Network Planning And Design, Prompt Engineering Tools, General Networking, Network Engineering, Network Architecture
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Autoencoders, Recurrent Neural Networks (RNNs), Deep Learning, Artificial Neural Networks, Reinforcement Learning, Generative AI, Generative Adversarial Networks (GANs), Generative Model Architectures, Unsupervised Learning, Responsible AI, Data Ethics, Markov Model
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Data Visualization, Network Analysis, Relational Databases, Data Presentation, Data Visualization Software, Social Network Analysis, Infographics, Network Model, Database Theory, Query Languages, Data Analysis, Data Manipulation, Social Impact, Human Factors, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: OSI Models, Network Security, Cloud Services, TCP/IP, Cloud Computing, Cloud Infrastructure, Software-Defined Networking, Network Architecture, Virtual Networking, Wide Area Networks, Cloud Engineering, Network Protocols, Cloud Computing Architecture, Cloud Platforms, Linux Administration, Network Troubleshooting, Linux, Kubernetes, Network Switches, Terraform
Build toward a degree
Intermediate · Specialization · 3 - 6 Months