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Network Support Courses

Network support courses can help you learn troubleshooting techniques, network configuration, security protocols, and performance monitoring. You can build skills in diagnosing connectivity issues, managing network devices, and implementing security measures. Many courses introduce tools like Wireshark for packet analysis, Cisco Packet Tracer for simulation, and various network management software, allowing you to practice real-world applications of your skills.


Popular Network Support Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Network Fundamentals

    Skills you'll gain: OSI Models, Network Security, Network Protocols, Network Performance Management, Network Architecture, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, Computer Networking, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    N

    NVIDIA

    Introduction to Networking

    Skills you'll gain: OSI Models, TCP/IP, Data Centers, Network Protocols, Network Infrastructure, Local Area Networks, General Networking, Network Architecture, Computer Networking, Network Planning And Design, Network Switches, System Requirements

    4.6
    Rating, 4.6 out of 5 stars
    ·
    675 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Technical Troubleshooting: Diagnostics, Networks, Customers

    Skills you'll gain: Network Troubleshooting, Network Monitoring, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    CompTIA Network+ Certification (N10-009): The Total Guide

    Skills you'll gain: Routing Protocols, Wide Area Networks, Network Security, Network Routing, Data Centers, TCP/IP, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Machines, Network Administration, Virtual Local Area Network (VLAN), Virtualization, Wireless Networks, Virtual Private Networks (VPN), Network Monitoring, Computer Networking, Firewall, Network Troubleshooting, Network Architecture

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft IT Support Specialist

    Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    CompTIA Network+ Certification (N10-008): The Total Course

    Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Computer Networking, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Network Model, Networking Hardware, Local Area Networks

    4.8
    Rating, 4.8 out of 5 stars
    ·
    51 reviews

    Intermediate · Specialization · 3 - 6 Months

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    P

    Packt

    CompTIA Network+ (N10-009) Crash Course

    Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, TCP/IP, Network Routing, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Network Administration, Network Performance Management, Local Area Networks, Hardening, Intrusion Detection and Prevention

    4.4
    Rating, 4.4 out of 5 stars
    ·
    16 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM IT Support

    Skills you'll gain: Cloud Computing Architecture, Technical Support, Cloud Services, Cloud Deployment, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Cybersecurity, Cloud Platforms, Cloud Computing, Professional Networking, Help Desk Support, Data Storage, Desktop Support, Peripheral Devices, Information Technology, Artificial Intelligence, Customer Service

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Network Automation Engineering Fundamentals

    Skills you'll gain: Ansible, Development Environment, Postman API Platform, Restful API, Authentications, YAML, Software Development Methodologies, Software-Defined Networking, CI/CD, DevOps, IT Automation, Network Engineering, Network Architecture, Network Administration, Application Programming Interface (API), Scripting, JSON, Data Modeling, Version Control, Network Protocols

    4.7
    Rating, 4.7 out of 5 stars
    ·
    158 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    F

    Fortinet, Inc.

    Network Security Support Engineer

    Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection

    4.6
    Rating, 4.6 out of 5 stars
    ·
    28 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support - 100-140

    Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Help Desk Support, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Advanced Network Security

    Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Intrusion Detection and Prevention, Cyber Threat Intelligence, Continuous Monitoring, Threat Detection, Cloud Security, Disaster Recovery, Threat Management, Firewall, Security Management, Network Security, Cybersecurity, Cloud Services, AI Security, Network Monitoring, Security Strategy, Information Systems Security, Cloud Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    95 reviews

    Advanced · Specialization · 1 - 3 Months

Searches related to network support

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In summary, here are 10 of our most popular network support courses

  • Network Fundamentals: Cisco Learning and Certifications
  • Introduction to Networking: NVIDIA
  • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera
  • CompTIA Network+ Certification (N10-009): The Total Guide: Packt
  • Microsoft IT Support Specialist: Microsoft
  • CompTIA Network+ Certification (N10-008): The Total Course: Packt
  • CompTIA Network+ (N10-009) Crash Course: Packt
  • IBM IT Support: IBM
  • Network Automation Engineering Fundamentals: Cisco Learning and Certifications
  • Network Security Support Engineer: Fortinet, Inc.

Frequently Asked Questions about Network Support

Network support is a critical aspect of IT that focuses on maintaining and troubleshooting network systems. It ensures that organizations can communicate effectively, share resources, and access information seamlessly. The importance of network support lies in its role in preventing downtime, enhancing security, and optimizing network performance. In today's digital landscape, where businesses rely heavily on technology, having a robust network support system is essential for operational efficiency and productivity.‎

A career in network support can lead to various job opportunities, including Network Support Technician, Network Administrator, IT Support Specialist, and Network Engineer. These roles typically involve troubleshooting network issues, configuring hardware and software, and ensuring that network systems run smoothly. With experience, professionals may advance to positions such as Network Architect or IT Manager, where they oversee larger teams and more complex network infrastructures.‎

To succeed in network support, you need a blend of technical and soft skills. Key technical skills include knowledge of networking protocols, familiarity with hardware components, and proficiency in network security measures. Additionally, understanding cloud technologies and virtualization can be beneficial. Soft skills such as problem-solving, communication, and teamwork are equally important, as network support often involves collaborating with other IT professionals and assisting end-users.‎

There are several excellent online courses available for those interested in network support. For instance, the Network Security Support Engineer course provides foundational knowledge in securing network systems. Additionally, the Google IT Support Professional Certificate offers a comprehensive overview of IT support, including networking concepts. These courses can help you build the skills necessary for a successful career in network support.‎

Yes. You can start learning network support on Coursera for free in two ways:

  1. Preview the first module of many network support courses at no cost. This includes video lessons, readings, graded assignments, and Coursera Coach (where available).
  2. Start a 7-day free trial for Specializations or Coursera Plus. This gives you full access to all course content across eligible programs within the timeframe of your trial.

If you want to keep learning, earn a certificate in network support, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.‎

Learning network support involves a combination of theoretical knowledge and practical experience. Start by enrolling in foundational courses that cover networking basics and gradually progress to more advanced topics. Hands-on practice is crucial, so consider setting up a home lab or using simulation software to experiment with networking configurations. Engaging with online communities and forums can also provide support and insights as you learn.‎

Typical topics covered in network support courses include networking fundamentals, network security, troubleshooting techniques, and the configuration of network devices such as routers and switches. Courses may also explore cloud networking, virtualization, and the use of network monitoring tools. Understanding these topics will equip you with the knowledge needed to address common network issues and support organizational needs effectively.‎

For training and upskilling employees in network support, courses like the Dell Technologies Technical Customer Support Specialist Professional Certificate and the Microsoft Cloud Support Associate Professional Certificate are excellent choices. These programs are designed to enhance technical skills and prepare individuals for real-world challenges in network support, making them ideal for workforce development.‎

This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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