• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • U

    UNSW Sydney (The University of New South Wales)

    Introduction to Systems Engineering

    Skills you'll gain: Systems Engineering, Systems Development, Construction Management, Systems Development Life Cycle, Systems Architecture, Product Lifecycle Management, System Design and Implementation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    833 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Virginia

    Artificial Intelligence in Marketing

    Skills you'll gain: AI Personalization, Marketing Strategies, Data-Driven Marketing, Digital Transformation, Marketing, Marketing Analytics, Network Model, Data-Driven Decision-Making, Machine Learning Algorithms, Personalized Campaigns, Artificial Intelligence, Digital Marketing, Business Strategy, Case Studies, Customer Insights, Competitive Analysis, Network Analysis, Customer Engagement, AI Integrations

    4.6
    Rating, 4.6 out of 5 stars
    ·
    353 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Integrated Measurement KPIs and Metrics for ITSM

    Skills you'll gain: Operational Efficiency, Leadership Studies, IT Service Management, Key Performance Indicators (KPIs), Stakeholder Management, Performance Measurement, Performance Metric, Stakeholder Communications, Service Level, Drive Engagement, Team Building, Service Management, Team Performance Management, Business Metrics, Business Leadership, Team Management, Business Communication, Performance Improvement, Data Analysis, Continuous Improvement Process

    Intermediate · Course · 3 - 6 Months

  • J

    John Wiley & Sons

    Empowered Product Leadership and Coaching

    Skills you'll gain: Employee Coaching, Team Leadership, Coaching, Initiative and Leadership, Team Building, Management Training And Development, Product Management, Constructive Feedback, Team Management, Leadership, Organizational Leadership, People Development, Collaboration, Innovation, Product Strategy, Technology Strategies, Empowerment, Information Technology

    Intermediate · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Staffing, Recruiting, and Product Vision for Leaders

    Skills you'll gain: Management Training And Development, Employee Onboarding, Talent Recruitment, Human Resources Management and Planning, Team Management, Recruitment, Recruitment Strategies, Talent Acquisition, New Hire Orientations, Talent Management, Staff Management, Team Building, Human Resource Strategy, Workforce Planning, Human Resources, Performance Management, Product Management, Leadership, Product Improvement, Empowerment

    Intermediate · Course · 1 - 4 Weeks

  • M

    Madecraft

    How to Become a Great Public Speaker

    Skills you'll gain: Public Speaking, Driving engagement, Growth Mindedness, Oral Expression, Concision, Verbal Communication Skills, Constructive Feedback, Communication, Storytelling, Empathy, Communication Strategies, Lifelong Learning, Stress Management, Content Creation, Habit Formation, Needs Assessment

    Beginner · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Databases for Data Scientists

    Skills you'll gain: Database Design, SQL, Database Management Systems, NoSQL, Relational Databases, Data Warehousing, Database Theory, Database Systems, Database Architecture and Administration, Databases, Database Software, Database Administration, Data Store, Database Management, Data Modeling, Query Languages, Big Data, Data Architecture, Database Application, Database Development

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.5K reviews

    Beginner · Specialization · 3 - 6 Months

  • J

    John Wiley & Sons

    The Secrets of AI Value Creation

    Skills you'll gain: Responsible AI, AI Enablement, AI Product Strategy, Data Ethics, Data Strategy, Data-Driven Decision-Making, Strategic Decision-Making, Digital Transformation, Data Management, Technology Strategies, Strategic Leadership, Business Analytics, Strategic Thinking, Business Transformation, Business Strategy, Cloud Services, Project Management, Artificial Intelligence, Business, Business Process Improvement

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Strategic Supply Chain Leadership: A Holistic Overview

    Skills you'll gain: Supply Chain, Supply Chain Management, Supply Chain Planning, Strategic Leadership, Leadership, Sustainable Business, Technology Strategies, Supplier Risk Management, Strategic Decision-Making, Risk Analysis, Corporate Sustainability, Risk Modeling, Strategic Communication, Cost Benefit Analysis, Stakeholder Communications, Cost Reduction, Risk Management, Service Level, Working Capital

    Advanced · Course · 1 - 4 Weeks

  • E

    Edureka

    AI Governance for Everyone

    Skills you'll gain: Responsible AI, Governance, AI Security, Data Governance, Data Ethics, Generative AI, Decision Intelligence, Compliance Auditing, Auditing, Regulatory Compliance, AI Integrations, Risk Management, Accountability Frameworks, Accountability, Risk Analysis, Model Evaluation, Model Deployment, Decision Making, Python Programming, Pandas (Python Package)

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidade de São Paulo

    Marketing e vendas B2B: Fechando novos negócios

    Skills you'll gain: Lead Generation, Sales Presentation, Selling Techniques, B2B Sales, Customer Analysis, General Sales Practices, Customer Insights, Sales Process, Sales Strategy, Sales, Customer Retention, Target Audience, Customer Success Management, Prospecting and Qualification, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Strategy and Techniques, Persona Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    452 reviews

    Beginner · Course · 1 - 4 Weeks

  • Y

    Yale University

    The Science of Well-Being for Teens

    Skills you'll gain: Positivity, Habit Formation, Mental Health, Optimism, Goal Setting, Stress Management, Resilience, Self-Awareness, Behavioral Economics, Psychology, Mindfulness, Mental and Behavioral Health

    4.8
    Rating, 4.8 out of 5 stars
    ·
    820 reviews

    Beginner · Course · 1 - 3 Months

1…150151152…834

In summary, here are 10 of our most popular customer communications management courses

  • Introduction to Systems Engineering: UNSW Sydney (The University of New South Wales)
  • Artificial Intelligence in Marketing: University of Virginia
  • Integrated Measurement KPIs and Metrics for ITSM : Packt
  • Empowered Product Leadership and Coaching: John Wiley & Sons
  • Staffing, Recruiting, and Product Vision for Leaders: John Wiley & Sons
  • How to Become a Great Public Speaker: Madecraft
  • Databases for Data Scientists: University of Colorado Boulder
  • The Secrets of AI Value Creation: John Wiley & Sons
  • Strategic Supply Chain Leadership: A Holistic Overview: Coursera
  • AI Governance for Everyone: Edureka

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok