Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

University of Minnesota
Skills you'll gain: Predictive Modeling, Predictive Analytics, Simulations, Exploratory Data Analysis, Experimentation, Research Design, Business Analytics, Operations Research, Project Design, Customer Analysis, A/B Testing, Data Mining, Business Analysis, Analytical Skills, Ideation, Advanced Analytics, Applied Machine Learning, Process Mapping, Problem Solving, Critical Thinking
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Branding, Advertising, Consumer Behaviour, Brand Management, Brand Strategy, Integrated Marketing Communications, Advertising Campaigns, Marketing Communications, Brand Awareness, Marketing, Promotional Strategies, Media Planning, Digital Advertising, Customer Engagement, Media Strategy, Design Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Salesforce, Visualforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Email Automation, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Transformation, Business Intelligence, Data Modeling, Interactive Data Visualization, Data Manipulation, Dashboard, Data Visualization Software, Microsoft Excel, SQL Server Reporting Services, Data Warehousing, Data Sharing, Data Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
Beginner · Course · 1 - 3 Months

Skills you'll gain: Facebook, Social Media Marketing, Social Media Campaigns, Social Media Management, Advertising, Content Performance Analysis, Account Management, Customer Communications Management, Target Audience, Customer Engagement, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours
University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Technical Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: User Story, Negotiation, Data Presentation, Risk Management, Professional Development, Business Risk Management
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Customer experience improvement, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Strategic Thinking, Technology Strategies, Leadership
Beginner · Course · 1 - 4 Weeks