• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Complaint Resolution

Results for "customer complaint resolution"


  • Status: Free Trial
    Free Trial
    E

    Emory University

    Marketing Channel Governance

    Skills you'll gain: Marketing Channel, Cross-Channel Marketing, Marketing Strategies, Strategic Marketing, E-Commerce, Marketing, New Business Development, B2B Sales, Business Relationship Management, Market Dynamics, Brand Management, Relationship Management, Coordination, Case Studies

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Delivering Bad News to Customers

    Skills you'll gain: Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Communication Strategies, Strategic Communication, Customer Communications Management, Emotional Intelligence, Crisis Management, Compassion, Solution Delivery, Action Oriented

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    تمكين المبيعات

    Skills you'll gain: Sales Enablement, Persona Development, Prospecting and Qualification, Sales Development, Technical Sales, Sales Strategy, Lead Generation, Target Audience, Sales, Sales Process, Sales Operations, Customer Success Management, Marketing Materials, Content Strategy, Content Marketing, Customer Retention, Business Writing, Promotional Strategies, Content Creation, Meeting Facilitation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Teams

    Skills you'll gain: Responsible AI, AI Personalization, Sales Enablement, Sales Process, Sales Management, Sales Development, General Sales Practices, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making, AI Enablement, AI Integrations, Large Language Modeling

    3.8
    Rating, 3.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    إمكانيات السوق وطلب السوق والحصة السوقية

    Skills you'll gain: Market Share, Market Analysis, Market Opportunities, Market Intelligence, Market Dynamics, Strategic Marketing, Competitive Analysis, Market Research, Market Trend, Customer Demand Planning, Growth Strategies, Performance Measurement, Consumer Behaviour, Business Metrics, Performance Metric

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    Dubai College of Tourism

    Menu Design for Dubai Hospitality

    Skills you'll gain: Merchandising, Restaurant Operation, Revenue Management, Food Services, Restaurant Management, Hotel And Restaurant Management, Hospitality and Food Services, Hospitality Management, Hospitality, Food and Beverage, Cost Accounting, Layout Design, Customer experience improvement, Graphic and Visual Design, Typography, Copywriting, Analysis, Color Theory

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Production of concrete

    Skills you'll gain: Production Process, Manufacturing and Production, Manufacturing Operations, Construction Engineering, Plant Operations and Management, Construction, Manufacturing Processes, Laboratory Testing, Process Validation, Product Testing, Civil Engineering, Manufacturing Standards, Acceptance Testing, Design Specifications, Materials science, Analytical Testing, Technical Standard

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    User Retention Analytics

    Skills you'll gain: Dashboard, Conversion Funnel Analysis, Dashboard Creation, Data Storytelling, Marketing Budgets, Looker (Software), Customer Retention, SQL, Data Visualization, Marketing Analytics, Customer Insights, Tableau Software, Statistical Analysis, Predictive Analytics, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Data-Driven Decision-Making, R Programming, Python Programming

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Effective Business Writing

    Skills you'll gain: Business Writing, Business Correspondence, Proposal Writing, Proposal Development, Target Audience, Business Communication, Report Writing, Writing, Concision, Persuasive Communication, Communication, Writing and Editing, Tactfulness, Diplomacy, Customer Complaint Resolution, Organizational Skills, Grammar, Communication Strategies, Editing, Proofreading

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pittsburgh

    Law You Can Use

    Skills you'll gain: Law, Regulation, and Compliance, Regulation and Legal Compliance, Court Systems, Regulatory Compliance, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Legal Research, Compliance Management, Legal Risk, Medical Privacy, Human Resource Policies, Arbitration, Regulatory Requirements, Case Law, Labor Law, Legal Proceedings, Health Care Procedure and Regulation, Human Resources, Commercial Laws, Disabilities, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI Automation Tools and Applications

    Skills you'll gain: Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Automation, Agentic systems, Generative AI, LangChain, Agentic Workflows, Marketing Automation, LLM Application, AI Integrations, AI Security, Cloud Solutions, Prompt Engineering, Slack (Software), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Google Sheets

    3.8
    Rating, 3.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Level Up Your Career

    Skills you'll gain: Relationship Management, Professional Development, Trustworthiness, Self-Starter, Overcoming Obstacles, Rapport Building, Communication Strategies, Personal Development, Smart Goals, Empowerment, Adaptability, Willingness To Learn, Lifelong Learning, Business Priorities, Self-Awareness, Proactivity, Performance Appraisal, Growth Mindedness, Growth Strategies, Analytical Skills

    Intermediate · Course · 1 - 4 Weeks

1…155156157…265

In summary, here are 10 of our most popular customer complaint resolution courses

  • Marketing Channel Governance: Emory University
  • Delivering Bad News to Customers: Packt
  • تمكين المبيعات: HubSpot Academy
  • GenAI for Sales Teams: Coursera
  • إمكانيات السوق وطلب السوق والحصة السوقية: Alfaisal University | KLD
  • Menu Design for Dubai Hospitality: Dubai College of Tourism
  • Production of concrete: L&T EduTech
  • User Retention Analytics: Coursera
  • Effective Business Writing: Logical Operations
  • Law You Can Use: University of Pittsburgh

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok