Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Productivity Software, Generative AI, Google Gemini, Problem Solving, Spreadsheet Software, Business Intelligence, Google Sheets, Business Solutions, Critical Thinking and Problem Solving, Artificial Intelligence, Prompt Engineering, ChatGPT, Creative Problem-Solving, Microsoft Excel, Excel Formulas, Microsoft Office, Microsoft 365, Data Entry, Data Management, User Interface (UI)
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Networking, Kubernetes, Cloud Computing Architecture, Network Architecture, Google Cloud Platform, Network Planning And Design, Network Troubleshooting, Cloud Infrastructure, Scalability, TCP/IP
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Internet Of Things, Network Protocols, Cloud Computing Architecture, Amazon Web Services, Cloud Deployment, Embedded Systems, TCP/IP, IT Automation, Python Programming, Authentications, Encryption, Real Time Data
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Legal Risk, Contract Management, Contract Review, Risk Mitigation, Contract Compliance, Procurement, Vendor Contracts, Purchasing, Contract Negotiation, Strategic Sourcing, Decision Making, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Debugging, Event-Driven Programming, Version Control, Application Deployment, Microsoft Copilot, C# (Programming Language), Git (Version Control System), Object Oriented Programming (OOP), Software Design Patterns, Software Architecture, .NET Framework, Microsoft Visual Studio, Software Design, Software Testing, Application Development, Program Development, Data Validation, Microsoft Development Tools, Security Testing, Software Development Tools
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: API Gateway, Amazon CloudWatch, API Design, Amazon Web Services, Microservices, Event-Driven Programming
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Brand Awareness, Brand Management, Canva (Software), Brand Strategy, Branding, Brand Marketing, Logo Design, Social Media, Social Media Strategy, Social Media Campaigns, Target Audience, Social Media Marketing, Style Guides, AI Personalization, Email Marketing, Data Presentation, Digital Marketing, Generative AI, Marketing Analytics, Content Creation
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, AI Personalization, Digital Marketing, Marketing Effectiveness, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML), Consumer Behaviour, Marketing Strategies, Content Creation, Digital Advertising, Cross-Channel Marketing, Generative AI, Analytics, Integrated Marketing Communications, Social Media, Data Analysis, Data Visualization, Data Collection
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Marketing Analytics, Marketing Effectiveness, Key Performance Indicators (KPIs), Data Visualization, Google Analytics, Performance Reporting, Consumer Behaviour, Business Reporting, Stakeholder Engagement, Performance Metric, Data Integration, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: React Redux, React.js, UI Components, User Interface (UI), Front-End Web Development, Scalability, Web Applications, Development Environment, Web Development Tools, Javascript, Data Management, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Clinical Leadership, Nursing Practices, Continuous Quality Improvement (CQI), Healthcare Project Management, Initiative and Leadership, Creative Problem-Solving, Collaboration, Overcoming Obstacles, Empowerment, Communication Strategies
Mixed · Course · 1 - 4 Weeks