• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Preview
    Preview
    U

    University of Toronto

    Communication Strategies for a Virtual Age

    Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    4.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Getting the Most from Your Spreadsheets with GenAI

    Skills you'll gain: Productivity Software, Generative AI, Google Gemini, Problem Solving, Spreadsheet Software, Business Intelligence, Google Sheets, Business Solutions, Critical Thinking and Problem Solving, Artificial Intelligence, Prompt Engineering, ChatGPT, Creative Problem-Solving, Microsoft Excel, Excel Formulas, Microsoft Office, Microsoft 365, Data Entry, Data Management, User Interface (UI)

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    G

    Google Cloud

    Introduction to GKE Networking

    Skills you'll gain: Virtual Networking, Kubernetes, Cloud Computing Architecture, Network Architecture, Google Cloud Platform, Network Planning And Design, Network Troubleshooting, Cloud Infrastructure, Scalability, TCP/IP

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master AWS IoT: Build, Automate & Deploy Smart Systems

    Skills you'll gain: Internet Of Things, Network Protocols, Cloud Computing Architecture, Amazon Web Services, Cloud Deployment, Embedded Systems, TCP/IP, IT Automation, Python Programming, Authentications, Encryption, Real Time Data

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Contract Types and Terms

    Skills you'll gain: Legal Risk, Contract Management, Contract Review, Risk Mitigation, Contract Compliance, Procurement, Vendor Contracts, Purchasing, Contract Negotiation, Strategic Sourcing, Decision Making, Verification And Validation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Beginners Guide to C# Fundamentals

    Skills you'll gain: Debugging, Event-Driven Programming, Version Control, Application Deployment, Microsoft Copilot, C# (Programming Language), Git (Version Control System), Object Oriented Programming (OOP), Software Design Patterns, Software Architecture, .NET Framework, Microsoft Visual Studio, Software Design, Software Testing, Application Development, Program Development, Data Validation, Microsoft Development Tools, Security Testing, Software Development Tools

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master AWS Lambda & API Workflows for Serverless Automation

    Skills you'll gain: API Gateway, Amazon CloudWatch, API Design, Amazon Web Services, Microservices, Event-Driven Programming

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Next-Gen Brand Management

    Skills you'll gain: Brand Awareness, Brand Management, Canva (Software), Brand Strategy, Branding, Brand Marketing, Logo Design, Social Media, Social Media Strategy, Social Media Campaigns, Target Audience, Social Media Marketing, Style Guides, AI Personalization, Email Marketing, Data Presentation, Digital Marketing, Generative AI, Marketing Analytics, Content Creation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.7K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Digital Marketing Analytics in Theory

    Skills you'll gain: Marketing Analytics, AI Personalization, Digital Marketing, Marketing Effectiveness, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML), Consumer Behaviour, Marketing Strategies, Content Creation, Digital Advertising, Cross-Channel Marketing, Generative AI, Analytics, Integrated Marketing Communications, Social Media, Data Analysis, Data Visualization, Data Collection

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    4.8K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Build, Evaluate, and Perfect Marketing Dashboards

    Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Marketing Analytics, Marketing Effectiveness, Key Performance Indicators (KPIs), Data Visualization, Google Analytics, Performance Reporting, Consumer Behaviour, Business Reporting, Stakeholder Engagement, Performance Metric, Data Integration, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    E

    EDUCBA

    Apply React and Redux to Build a Photo Frame App

    Skills you'll gain: React Redux, React.js, UI Components, User Interface (UI), Front-End Web Development, Scalability, Web Applications, Development Environment, Web Development Tools, Javascript, Data Management, Debugging

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Nursing Leadership: Change Management and Innovation

    Skills you'll gain: Clinical Leadership, Nursing Practices, Continuous Quality Improvement (CQI), Healthcare Project Management, Initiative and Leadership, Creative Problem-Solving, Collaboration, Overcoming Obstacles, Empowerment, Communication Strategies

    Mixed · Course · 1 - 4 Weeks

Searches related to service design

service design thinking
medical device design
effective service innovation by design in hotel management
free service design
designing and building ai products and services
business service design
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…157158159…744

In summary, here are 10 of our most popular service design courses

  • Communication Strategies for a Virtual Age: University of Toronto
  • Getting the Most from Your Spreadsheets with GenAI: Logical Operations
  • Introduction to GKE Networking: Google Cloud
  • Master AWS IoT: Build, Automate & Deploy Smart Systems: EDUCBA
  • Contract Types and Terms: Coursera
  • Beginners Guide to C# Fundamentals: Microsoft
  • Master AWS Lambda & API Workflows for Serverless Automation: EDUCBA
  • Next-Gen Brand Management: Coursera
  • Digital Marketing Analytics in Theory: University of Illinois Urbana-Champaign
  • Build, Evaluate, and Perfect Marketing Dashboards: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok