Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Architecture, Computer Networking, OSI Models, Cloud Infrastructure, Network Administration, Wireless Networks, Networking Hardware, Local Area Networks, Virtual Machines, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Network Security
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Problem Solving, Decision Making, Creative Thinking, Root Cause Analysis, Creative Problem-Solving, Data Collection, Brainstorming, Curiosity, Strategic Decision-Making, Business Ethics, Creativity, Ethical Standards And Conduct, Complex Problem Solving, Independent Thinking, Risk Analysis, Design Thinking, Analysis, Data Synthesis, Strategic Thinking, Collaboration
Beginner · Specialization · 1 - 3 Months

HEC Paris
Skills you'll gain: Project Implementation, Program Implementation, Social Impact, Project Design, Entrepreneurship, Market Opportunities, Self-Awareness, Ideation, Personal Development, Empowerment, Strategic Thinking, Sustainable Business, Innovation, Sustainable Development, Business Modeling, Communication
★ 4.7 (636) · Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: International Finance, Transportation, Supply Chain, and Logistics, Transportation Operations, Financial Systems, Staff Management, People Management, Cultural Diversity, Cultural Responsiveness, Tax, Team Management, Purchasing, Cultural Sensitivity, Commercial Laws, Ethical Standards And Conduct, Logistics Management, General Finance, Supply Chain Management, Risk Management, Risk Mitigation, Corporate Sustainability
★ 4.7 (546) · Beginner · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Make.com, Responsible AI, Agentic Workflows, AI Workflows, Business Workflow Analysis, AI Security, Generative AI Agents, No-Code Development, Information Privacy, Email Automation, Agentic systems, Personally Identifiable Information, AI Integrations, AI Enablement, AI literacy, Prompt Engineering, Generative AI, Workflow Management, Governance, Business Process Management
Beginner · Specialization · 1 - 3 Months
Illinois Tech
Skills you'll gain: Operating System Administration, Linux Administration, Microsoft Windows, Command-Line Interface, Operating Systems, System Configuration, Event Monitoring, Authorization (Computing), Desktop Support, OS Process Management, Network Security, Package and Software Management, Information Technology, IT Automation, Network Administration, General Networking, Software Installation
★ 4.6 (166) · Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Data Governance, Digital Transformation, Real Time Data, Google Cloud Platform, Business Transformation, Data Management, Data Warehousing, Data Transformation, Big Data, Looker (Software), Cloud Storage, Analytics, Business Intelligence, Governance, Data Processing, Dataflow, Data-Driven Decision-Making, Database Systems, Data Storage
★ 4.8 (927) · Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Prompt Engineering Tools, Responsible AI, Workflow Management, Project Management, Meeting Facilitation, Project Coordination, Project Risk Management, Automation, Budget Management, Microsoft Office, Artificial Intelligence, Microsoft Excel, Generative AI, Microsoft Word, Time Management, Financial Management, Data Analysis, Business Communication
★ 5 (9) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Vibe coding, Prompt Engineering, Prompt Patterns, AWS SageMaker, AI Integrations, Generative AI Agents, Amazon Web Services, Infrastructure as Code (IaC), Prompt Engineering Tools, AI Security, AI Enablement, Generative AI, AI Personalization, AWS CloudFormation, AI Workflows, Computer Programming, Computer Programming Tools, Artificial Intelligence, Autoencoders, Building Codes
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Information Technology, Data Analysis, Product Support, Analysis, AI literacy, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Collaborative Software, Software Documentation, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: AI Orchestration, AI Workflows, CrewAI, LangGraph, Agentic Workflows, Generative AI Agents, LLM Application, Agentic systems, Context Management, Memory Management, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Real-Time Operating Systems, Embedded Software, Internet Of Things, Embedded Systems, Serial Peripheral Interface, System Programming, Emerging Technologies, Communication Systems, Application Programming Interface (API), Operating Systems, Peripheral Devices, Digital Communications, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks