• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • Status: Preview
    Preview
    N

    Northeastern University

    Engaging in Service Innovation and Management

    Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Organizational Development, Team Management, Stakeholder Engagement, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Process Design, Leadership

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Strategic People Management and Organizational Leadership

    Skills you'll gain: Process Improvement and Optimization, Process Optimization, Process Improvement, Process Analysis, Organizational Change, Virtual Teams, Process Management, People Management, Leadership Development, Project Management, Management Training And Development, Human Resource Strategy, Personal Development, Human Resources Management and Planning, Human Resource Management, Performance Improvement, Staff Management, Telecommuting, Agile Project Management, Continuous Improvement Process

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Business Metrics, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Office Procedures

    4.5
    Rating, 4.5 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Introduction to DevSecOps

    Skills you'll gain: DevOps, DevSecOps, Process Optimization, Devops Tools, CI/CD, GitHub, Continuous Deployment, Continuous Integration, Software Development Tools, Continuous Delivery, Version Control, Git (Version Control System), Process Improvement, Web Development Tools, Software Development, IT Automation, Digital Transformation, Organizational Development, Cross-Functional Team Leadership, Business Transformation

    4
    Rating, 4 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Sourcing Excellence

    Skills you'll gain: Supply Chain, Supply Chain Management, Supply Management, Strategic Sourcing, Supply Chain Systems, Forecasting, Demand Planning, Supply Chain Planning, Materials Management, Procurement, Supplier Relationship Management, Payment Processing and Collection, Purchasing, Business Consulting, Inventory Management System, Process Improvement, Accounts Payable, Working Capital, Business Solutions, Cash Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    32 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentos de las Operaciones con Goldman Sachs 10,000 Women

    Skills you'll gain: Process Mapping, Business Process, Operational Efficiency, Process Analysis, Process Development, Process Management, Business Operations, Business Process Improvement, Process Optimization, Customer experience improvement, Process Improvement, Operational Analysis, Business Technologies, Business Strategy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    57 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Business Leadership Essentials: HR, Org Design & Negotiation

    Skills you'll gain: Human Resources Management and Planning, Employee Engagement, Organizational Change, Organizational Structure, Negotiation, Business Workflow Analysis, Human Resource Management, Organizational Development, Conflict Management, Talent Management, Change Management, Performance Management, Strategic Leadership, Team Management, Stakeholder Management, Process Improvement, Business Strategies, Business Strategy, Problem Solving, Decision Making

    3.4
    Rating, 3.4 out of 5 stars
    ·
    9 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Elevate Team Productivity with Crew AI

    Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, Workflow Management, Generative AI Agents, AI Integrations, Business Process Automation, Tool Calling, Automation, LLM Application, Agentic systems, Decision Making, Process Improvement, Customer Service

    4.8
    Rating, 4.8 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Project Management Methodologies

    Skills you'll gain: Project Controls, Work Breakdown Structure, Agile Methodology, Agile Project Management, Project Management Institute (PMI) Methodology, Project Documentation, Project Coordination, Quality Management, Project Performance, Project Management Life Cycle, Project Management, Kanban Principles, Waterfall Methodology, Project Planning, Earned Value Management, Project Schedules, Scaled Agile Framework, Agile Product Development, Process Improvement, Performance Measurement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    22 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    T

    Technical University of Munich (TUM)

    Lean Production Fundamentals

    Skills you'll gain: Process Mapping, Lean Manufacturing, Process Analysis, Production Process, Process Design, Lean Methodologies, Process Management, Process Flow Diagrams, Process Optimization, Production Management, Workflow Management, Production Planning, Process Improvement, Manufacturing Operations, Resource Utilization, Capacity Management, Waste Minimization

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    IA générative : au-delà du chatbot

    Skills you'll gain: Prompt Engineering, Responsible AI, Google Gemini, Generative AI, AI Product Strategy, Google Workspace, AI Integrations, Process Improvement

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Jira Workflow Automation & Optimization

    Skills you'll gain: Prompt Engineering, Jira (Software), Workflow Management, Report Writing, Scrum (Software Development), Sprint Retrospectives, Backlogs, Due Diligence, Dashboard, Return On Investment, Sprint Planning, Business Process Automation, Agile Methodology, Automation, Process Improvement, No-Code Development, Debugging, Configuration Management, Data-Driven Decision-Making, Stakeholder Management

    Intermediate · Specialization · 3 - 6 Months

1…161718…25

In summary, here are 10 of our most popular process improvement courses

  • Engaging in Service Innovation and Management: Northeastern University
  • Strategic People Management and Organizational Leadership: Packt
  • Dell Technologies Customer Service for Technical Support: Dell
  • Introduction to DevSecOps: Johns Hopkins University
  • Sourcing Excellence: Rutgers the State University of New Jersey
  • Fundamentos de las Operaciones con Goldman Sachs 10,000 Women: Goldman Sachs
  • Business Leadership Essentials: HR, Org Design & Negotiation: Minnesota State University, Mankato
  • Elevate Team Productivity with Crew AI: Coursera
  • Project Management Methodologies: Packt
  • Lean Production Fundamentals: Technical University of Munich (TUM)

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok